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Contact Information
📞
Phone:
+1 508-763-4905
🌐 Website:
http://www.artisanbakeshop.com
📍
Address:
265 Walnut Plain Rd, Rochester
📷 Photos (11+)
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Google Reviews (8)
We could not have made a better choice. The cake was beautiful and delicious and everyone loved the dessert bar. There were so many great choices but Meredith was so helpful and made it easy to figure out. You'll have a sugar high after your tasting. That was lots of fun too!
Google
We have bought multiple cakes from this Bakery. They have always been amazing in looks and taste! They offer gluten-free options which is great because we do have an allergy in our family. I was very surprised when the gluten-free cake tasted like a regular cake! I literally have my sons 2 year old birthday cake in my backseat at this moment and they did another amazing job. Thank you so much are artisan bake shop!
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Google
I reached out wanting to purchase cakes for my wedding. I asked to schedule a tasting, and was informed that they didn’t have any delivery options for the day of my wedding. I expressed that as we’re doing a fairly simple wedding, we don’t need a tiered cake, so we would be happy to pick up the cakes ourselves or coordinate a pickup through our caterer. They responded that that would absolutely be okay. The bakery then told us they still won’t schedule a tasting for us because apparently tastings are for “full service” weddings only. I informed them that I was planning to spend quite a lot on these cakes and would really like to try them first to choose a flavor combination that we’ll be happy with; I even offered to pay for the tasting. They told us we could buy their cupcakes if we wanted to, but would not be given a tasting.
In full disclosure, we had asked whether it might be possible to do a ceremony cake and then their signature cakes, and were told yes. We had not finally decided whether to order signature cakes versus “wedding” cake (as the only difference we could find on their website is that wedding cake is eligible for delivery, and has more complex decoration — we were planning to pick up, and we’re planning to just go with plain frosting with no decoration, so whatever their standard decoration is was no deterrent) and wanted to get clarification about any other differences between the two. We were told that we are very welcome to do signature cakes with a ceremonial cake. This was not cited as a reason for not being permitted a tasting.
We were expecting to spend approximately $1,000 — we wanted gourmet upgrades on flavor and filling, and expect nearly 200 guests. I’m not sure why they would be willing to do a tasting for someone providing only the classic flavors for 60 guests and having the cake delivered, but not to someone doing all the available upgrades for 200 guests. Their tone after I requested a tasting felt dismissive and curt, which was very disappointing given how excited I was by their flavor options and reviews. My impression is that they cut corners on customer service unless they identify you as a big spender — and $1,000 just wasn’t a big enough profit to be worth their time.
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Google
Absolutely the most delicious and outstanding cake I have ever had!! Artisan Bake Shop is so welcoming, courteous, and professional, it was refreshing to have such a friendly person willing to work with you and your ideas. All of the guests raved about the lemon cake with lemon filling. Loved the decoration on the cake that matched the theme of the tea party bridal shower with hydrangeas! Thanks for the gluten free cupcake idea too! This is THE place for cakes!!
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Google
Meredith is one of the most warm, kind, talented people I have ever had the pleasure of meeting and working with! She made the entire process easy as cake! (sorry, I couldn't resist) Seriously, Meredith helped us navigate decorating the tables, to choosing the right combo of styles for adventurous and boring, and even made recommendations that fit with our theme (S'mores cupcakes UM YES!) She also helped us stay in our cake budget, which we didn't even know where to start with! Our wedding cake was also SO delicious that after we did our picture moment of cake cutting, I walked around and fork fed my family bites. Literally the best cake I have EVER had. Book Artisan Bake Shop, you will thank yourself (and Meredith!) later, I promise you.
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Google
My wife and I went here for our wedding cake. The team partnered with our coordinator and florist to match it all up. Most importantly, all the cake was eaten. It was GLUTEN FREE and none of our guests noticed before we told them. Some of the best gluten free cake we’ve ever had. Would highly recommend!
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Google
I sent the shop a picture of my baby shower invitation and let them design the cake from there. It could not have been any more perfect! Everyone loved it and I received so many compliments. The shop was so easy to work with and quick to respond.I will definitely be using them for all future events!
Google
Booked Merideth for our wedding almost 2 yrs ago. I went to pick up a cake for our sons bday on May 27th. When I pulled out her driveway it was obvious there was something in or on my tires. My car was shaking and driving horribly. When I got home I checked my tires and saw that there was driveway crack sealant stuck all over my two front tires. My fiancé drove by the bake shop when he got home to make sure it came from her driveway before he called her to address it. It was in fact from her driveway. He called and left a message and she never called back. The next day we get a call from her insurance company saying that she had filed a claim. We thought it was strange that she never called us back but figured she was just taking care of it and that would be the end. Nope! I get an email from her a few days later saying that she will be canceling for our wedding and refunding our money by mail “so we don’t have to come on her property again due to the stress that this claim has caused her and her business.” Uhm..... I’m so confused! We never filed a claim, she did. We didn’t damage our brand new car tires, her property did but yet we were treated as though we did something wrong and was at fault. Merideth has proven that she’s immature and not able to properly handle any issues that may arise as it may cause her too much stress. Sorry, but don’t be a business owner if you can’t handle stress or people for that matter. If your looking for a dependable, responsible and mature baker, look elsewhere because Merideth and the Artisan Bake shop is not. Just thankful she did us the favor of canceling for our wedding as it’s an important day and I need someone I can depend on to handle the job even if something stressful arises.
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Google
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