Starbucks

The employees were very nice, they made a good drink. But I waited 30 minutes for an iced coffee while car after car went, I understand being very busy & understaffed. But the people waiting inside shouldnt have to wait 30+ minutes for their orders… while people in drive through are waiting half that time with twice the order

If you like Starbucks, just skip this one. I promise it'll be better for your overall relationship with the brand. These guys are not on any kind of level with most of the other stores, or the overall standards and expectations. Everyone I know has had bad experiences here. I've have several. But as a fan of the brand I kept coming back. Finally they broke me! Lol. The other day I drove through in the afternoon. Nice barista on the microphone asks what she can get me. Oh yea, they're very slow here. So my move is drip coffee for the sake of time. Maybe a cold brew or straight espresso if I'm feeling adventurous. Anything more complicated and you're living on the edge. So I ask if they are still brewing the holiday/Christmas blend. It's not always a given that they'll have three coffees brewing after noon. She explains they do not have Christmas blend available or any other dark roast or blond roast. I say ok, no problem, just a grande Pike place (standard brew). She proceeds to pause for a while and then says, we don't have pike place either. I say ok what do you have for coffee. She says, we're out of coffee!!!!! Hahaha. So then I say well then if you're out of coffee I guess I'm good. The problem is, now I'm in the drive thru and boxed in with cars behind me! Ugh. So I wait ten minutes before Im at the window, and in that 10 minute wait I talk myself into a dopio. I know, I got problems....so I get to the window and say to her...yea I was the guy that wanted drip coffee and I guess I'll just get a double shot of espresso. She proceeds to ring me up...which is cheeky but whatever. After I get a receipt she closes the window and I wait. 6 minutes later she comes back to the window and goes I'm sorry....and I say let me guess you're out of espresso too? And she says no but we're really short staffed. (Just a quick word here, I've held every position in a sbux retail store. There's no excuse to have no coffee brewed and a double espresso is one click of a button. Espresso shots should take less than 1 minute.) I remain cordial and she says we're making you're drink now. Anyway after 8 minutes more of waiting, I simply left. 3$ and 25 minutes later I have no drink. At that point I'm the one to blame. I knew better. This place is a total stay away. It's not worth the disappointment. Good luck.

Staff/management can't seem to figure out how to update the store hours on the app. Says they are open until 8:30pm tonight, I'm sitting in front of the store and it's closed with a sign on the door that they're closed. (4:39pm) Literally happens all the time. Do yourself a favor and call ahead to make sure they are actually open before you make a trip.