Domino's Pizza

The prices are good and the pizza can be as well but doesn't seem as consistent as other places. The service can also be hit or miss. When they recently had a promotion to bring out your pizzas to your car in 2 minutes, they pretty much failed every time. Most recently I waited for several minutes before someone waited on me and my pizzas were ready the whole time just sitting there getting cold.

Never had any complaints tell the past 4-5 months. Been going to this dominos for couple of years now.It was always smooth from ordering to pick up and food was always good. Would have 5 stared them. But now I've experienced 45 min wait past my pick up time. They were supposed to bring it to me where I was parked but I ended up going back through the drive up window to ask about my order again and it was done but no one brought it out or had a clue. A couple of times I've had a pizza in my order that didn't come the way it was ordered. Tonight I sat at pick up window for 20 min had to wave and tap on window tell someone noticed I was there. Not sure what changed but hope they figure it out soon or I'll be driving further to a different one.

I accidentally ordered from the wrong store in town and they quickly canceled my order. Sorry South rochester by government center. My store on North side quickly picked up the order when I ordered online. I have had nothing but good things from North Domino's by 41st Street but the south one by the government center was very understanding of my mix up. I didn't think they wanted to drive to 41st Street NW. Thank you Domino's.

Food sat in the “quality check” section for over 45 mins. Pizza was hard and chewy when it finally arrived. Attempted to call the store many times (to cancel order so I could get other food faster) each time they picked up the phone and placed it on hold indefinitely just hoping I would hang up . Called back repeatedly getting Put on hold immediately over and over again. Rude , terrible customer service . Delivery driver was apologetic , but unfortunately for him , his coworkers who wouldn’t answer the phone is what cost him his tip. Will never order dominos again !!

Waited over three hours for delivery. Called in three times during that wait, and was fed lies each time. When we finally got notification our food had been delivered, there was nothing on our step. Called the store, and staff were completely unapologetic and unhelpful, just said “someone lost the order”. No ownership. Only apologized when we politely asked for our money back. Absolutely horrible service. Would give negative stars if I could.

This place is absolute garbage. I was there a year or so ago for a pick up. It wasn't ready when they said it would be, I waited in there pick up parking spot for 45 mins. When I went inside they said it would be another 20 mins and acted like I was just trying to get a free pizza. I just now tried to order, which I haven't done since, the first phone call they hung up immediately after answering, with out us even talking, the second phone call the guy couldn't even figure out what the carry out specials where. The place is junk with out trained employees.