Applebee's

I’m not one to usually comment but went here for a birthday for a 10 year old and told the waitress 3 times in fact the kid even said “it’s my birthday” and I know this waitress is an experienced waitress because she was training someone, which I know makes her more busy BUT WHEN ITS A CHILD BIRTHDAY and you aknowledge it so you know you SING HAPPY BIRTHDAY! Especially when they are singing to someone else across the restaurant. So don’t tell me under staffed or didn’t hear me, pathetic and to think she’s training!?? Will never go back and I’m a regular and that $25 tip was the worst 25 I ever spent.

Hostess was excellent, cheerful and pleasant. The waitress however was not. Not sure if she was annoyed or just didn’t have people skills. We ordered milk for the kids and she brought back empty kids cups. A few minutes later I added some of my water to the kids cups. 10 minutes later the waitress came back and said. “Oh, you put water in them” in my opinion she seemed annoyed rather than confused. She did ask if the milk containers for the kids were ok to which we said yes. It would’ve been nice to be told milk was eventually coming for the kids. Then my friend ordered bone in wings to go unfortunately they came out boneless. However, the waitress did mention she wasn’t allowed to do “to-go” orders from the table but that she would try to put the food in a to-go box when it was ready which she did. The policy of no to go orders from the table baffled me but kudos to the waitress for finding a workaround. Later, I tried to place an order for some wings, the waitress said just so you know that’s not on happy hour. I asked if it was past 6pm to which she replied no, it’s just not on happy hour anymore. She. showed me her iPad didn’t show the half off price. I pointed out that on the menu it was advertised for half price. The waitress replied that they hadn’t gotten around to crossing the wings out on all of the menus yet as it was a lot of work. Although this was not the employees fault It’s false advertisement and the price should’ve been honored. We had to ask for our boxes twice and the kids were not offered crayons with their kids menu overall this was sub par service. I understand Applebees isn’t a fancy restaurant and that happy hour is busy so some things will be missed however, the comment about oh, you put water in them wasn’t called for especially after waiting 10 minutes without and explanation.