Cinnabon - Rochester - Photo album

We stopped at the Marriott subway level Cinnabon around noon today 3/7. Just ordered 2 coffees and a pepperoni. Had we observed the employees there is no way we would have ordered. None of the 3 employees were wearing masks. Didn’t see any tongs, just unloved hands grabbing the food. This is in the

Witnessed employees yelling at several customers for various reasons. Employees flat-out refusing to serve customers based on personal beliefs (employee doesn’t think a cup of water is as sanitary as a bottle, so will only sell bottles of water). Shouted at separate customer because they “haven’t ha

We visited the Mayo Clinic location when we were having tests done Thursday morning 7/1… the man that was helping us had great customer service! He was friendly on a day that I really needed it… he is the type of employee anyone should be proud to have representing their company… I don’t usually wr

Seriously disappointed. Online hours say Monday-Friday 6a-5p. I got there at 6am to pick up rolls to treat my coworkers and the store was gated up and dark. No sign of anyone getting ready to open or preparing rolls...nothing. I finally asked employees from another shop in the subway if the hours we

Not quite burnt, very dry.

Would not tell me the price,,, and when I got home I could even cut them with a knife after I heated for 20 seconds,,, NOT NOT A GOOD BUSINESS,, at all

Went there at 6:10 to find out that the hours are wrong. They don't open until 6:30. I hope someone will correct the hours so other don't waste their time. I didn't have time to wait. Based on my observation, the one employee was not going to have the rolls ready any time soon. I couldn't smell them

Cinnabon has gotten so much business lately that on occasion, they run out of cinnamon rolls, thus the reason you may have to wait for one, but waiting for a fresh one is NOT a bad thing. At least they are hot and gooey and delicious. Cinnapacks, I'll have you know, are not always going to be baked