Shimmy’s Southern Kitchen And Bbq

I went in as a whim just to check it out. I instantly smelled foods I knew was going to be good. I ordered the ribs with yams and green beans. Came with cornbread. Everything was amazing. I saw other people eating wings that looked sooo good I went the next day for some chicken wings and mac n cheese. This place has amazing food and I'm a very picky eater.

Come on Shimmy's. Get it together! I love your food, and so do others. However, there has not been a change with the negatives. Are you reading your remarks, and listening to the people? As good as your food is, it doesn't secure your success, particularly If you're lacking in areas that matter just a much. Your potential for greatness and success has already been outlined/set before for you. I am a caterer myself, and understand how you can sabotage your business by not seeming to care, or take in what your patrons are saying. If i were staying here in Rochester, i would offer to come in and assist in any capacity i can. Unfortunately, i am leaving soon. But I have found over the years that most black owned restaurants are not consistent in the service they offer, and the customer service mentality is abysmal. Please accept my review as an opportunity to reflect and "make greater!". It comes from a good place. Every customer matters!!!

Today was the 3rd time i went to Shimmys and each time was worse than before. The food is good but the customer service and service is lousy. There is no reason why at 3 o'clock on a Sunday afternoon they should be out of mac n cheese and preparing more. I'm not here to diagnose what their problem is or even try and correct it. All i know is I WON'T be going back under any circumstances! Neither will i refer anyone to them.

I live close to this place and I am so glad that they are close to me. We we're greeted by Peaches. She Is so awesome! She talked with us and made us feel right at home. Our food was served quickly and was hot and fresh. The greens were the best that I have had in a long time! The haddock was so good! Everything was great! We will be back again and again!!