Culver's

EDIT: The owner reached out to me and was very apologetic, even offering a free meal. I'm satisfied that he'll do whatever needs done to fix the issues we had. Giving them one more star for that. OK, look. To be fair, I've eaten like a thousand meals at dozens of Culver's and never been disappointed. The place was crazy busy when we got there, but still... The fries were hot and delicious, but my burger was so overcooked that it was barely edible. I've never had bacon that was overcooked, until today. I was more irritated that we were on a trip and had to wait a half an hour for our food. They offered to remake the meal but we'd spent too much time there, and they offered us a refund, but we'd eaten the food. They did everything they could do to make it right. So I'm not really complaining, I'm just saying if you're in a hurry and they're busy, I'd choose another place.

Food was good, but it literally took 30 minutes to get our "to-go" order during the busy 4th of July weekend. Our frozen custard was scooped and sat on the counter 20 minutes before our food was made. The frozen custard was soup by the time we got it. Our meals tasted good, it just took way longer time than normal. Staff was polite.

Arrived one minute before 10 pm close. To save kitchen the trouble, said I'd take whatever was sitting under the heat lamp...young lady at the counter, said, oh, that's MY DINNER! But, we will fix WHATEVER you like, FRESH! No attitude here, just outstanding service! Very impressive! (love steamed broccoli side).

I'm a truck driver for 12 years now and 7 of those years I've been driving the midwest and passing one Culver's after the next and never been able to stop at a Culver's UNTIL TODAY!!! I stopped at the Petro in Rochelle, Illinois and was delighted like a child when I saw a Culver's across the road. Walked happily to the restaurant and ordered a double bacon cheeseburger basket. Had a diet rootbeer and a Large cheese curds and loved everything about the food and my experience. To end the meal I ordered a salted caramel reese's cup shake!!! THANK YOU CULVER'S IM A FAN FOREVER!!!

I was pleasantly surprised by this neat fast food joint. Having lived in California and now Germany since 11 years, I had never heard of Culver's. It's delicious, affordable and, I would say, it is reassuringly familiar, yet undoubtedly unique with their Burgers and fries. The customer service was also very friendly. I definitely recommend giving this place a try!