Subway

Not clean, customers with no mask on. One person started making my sandwich put it in the toaster then left. Another person finally came over mask around chin, pulled my sandwich out the toaster and coughed on it while still not wear mask properly. Paid for what I order but throw the sandwich way. Should of walked out when I came in, they were sitting on food prep area masks of. They also made it seem like I was ruining their day by being there. 3 people and took 5 minutes to get a coughed on sandwich. Never coming back.

I’ve been doing curbside at the location on southern and they’ve been good but the last couple times we’ve been to this location has been terrible. We ordered curbside on the app, and both times we were told our food was ready, but when we arrived our food had not even been started on. So we had to wait an extra 20-30 minutes while they attended the customers inside, and then started to work in our food. If it’s gonna be awhile fine, but don’t make us wait in your parking lot longer for food that was never even ready in the first place. This actually really bothers me a lot, and I’m being pretty kind here, so it would be nice that if you could re train your employees if this review is looked at.

Deja is a great employee, even remembering customer's orders. However, the male that works with her is incredibly slow, taking almost 15-20 minutes to complete my sandwich. He also doesn't wash his hands in between touching the register. Subway has gone downhill dramatically. Used to be in and out easily, now I have to schedule out almost 20 minutes to get one easy sandwich made. Why even ask for a tip at that point?

Employees are unprofessional and slow. 1 staff member felt that it was more appropriate to have a conversation with a friend than to do his job. There were 3 people in front of me and it still took 20 minutes to even start my order. Meanwhile, he was singing, laughing, and talking over the food without a mask the entire time. He was also swearing and had an unprofessional demeanor overall. Definitely not coming back to this subway and starting to realize why there are so many 1 star reviews for this place. I'm still in line now.

I know there was a rough patch of time at this Subway, but I know they just hire more staff. I can't speak for the day crew but the crew they've had the last 2 weeks working after 5pm till closing have been great. The 2 new sandwich maker are still learning the rope but their manager was the teaching. We ordered 4 footlong subs from the Spicy Italian, BMT and a chicken sub, all 3 employees were making our subs, the 2 new hire and the manager in-between teaching. It did take maybe an extra 5 minutes but they built our subs perfectly. So my impression on this crew on 4/14/22 around 5:30pm, they made our 4 subs exactly how we wanted, even one that was a little more detailed. None were negative and all dressed in clean Subway uniforms. So for me, I'm definitely going back.

We walked in 20 minutes before closing and apologized when we walked in because we got there right before closing. Immediately the kid that helped us, Jay, gave us a dirty look and pretty everything has already been packed for the night and we were told that what was out was all they had to make sandwiches. Mind you the only think out was enough to make one foot long cold cut ombo, bacon and ham with very few veggies. Through the entire encounter, he was rude and unprofessional...he definitely should be coached on customer service skills. Lastly, someone walled in a few minutes after us and she wasn't treated poorly. This employee should either work somewhere he can bully customers and figure out how to get his attitude under control.

Horrible Experience. Over 1 hour to get 2 sandwiches (even did a mobile order). They were out of several breads, proteins, and veggies. The restaurant was filthy ( floor, all booths, even behind the counter). I sent my family back outside because it was so bad. They either need better management or ownership to step in. Will never go back. Absolutely Horrid Experience!!! Not worth it.

Worst customer service I ever experienced at this location. Ordered online, when I got to the store my order was cancelled. I was not notified. There was a sign posted on the front door that credit/debit machine was not working. Lucky I had cash! Walked in and no worker in sight. Waited a few minutes and asked for help. And the worker yelled from the back that they were closed. It was 7:20pm … overall horrible experience.