Benjamin Gallagher
They have given up trying to make good pizza. This time the crust was torn up and it didn't resemble a pan pizza at all. They knew it was wrong when they put the pieces of crust in the box with the rest of the pizza and didn't care. Will not buy Pizza Hut again.
Fair Warning
Always friendly service and a decent pizza. The app always works great for ordering pick up or delivery. They really don't deserve such a low Google rating...at least not the current staff of 2018 .
Charlie Bush
This is how our pizza was presented to us after having to wait longer than expected.
Justin Evans
Probably the worst pizza place I've ever done business with. I gave this location 3 opportunities and all of them let me beyond down. The staff can't even begin to pretend they care about their jobs. I ordered for pickup and waited in front of the register for over almost 10 minutes before an employee acknowledged me, then waited another 20 for my pizza to be done. Pizza was never done at the estimated time. I even gave them an extra 10 minutes before leaving for pickup, still not ready. Customer service is really nonexistent here.
It's absolutely worth driving to a further location if you really want Pizza Hut. Otherwise I'd highly recommend the Papa John's in Lakeside. They're delivery is quick and accurate and they're customer service is great.
I wonder how this Pizza Hut is even still open.
S Black
Love the pizza from the hut, but this location makes me want something else.
Floors and counters appear dirty, nowhere to park (which is not really their fault), and the staff usually talk more to each other than they seem to work. Also, whenever I want delivery, they aren't delivering.
However, it's very close to home, special offers are usually good, and I like the pizza.
Do yourself a favor and order through app or website. Don't call.
Precious Jones
I should have read all the reviews first. I only gave one star because I had to give something in order to write my review. Food was 1 1/2 hours late. I received my pizza at 6 pm and ordered at 3:54 with a 35-45 min delivery time. I called several times in which I was told It was on it's way, he's outside my house and the manager told the cs agent to tell me that she was busy and to call her back.. and that was after waiting one hour n 30 mins for my food. The food finally arrived and it was not hot, the crust was hard and my cookie was hard.. DO NOT ORDER FROM HERE!! GHETTO AZ HELL and food quality on ZERO..
Christina C
Worst experience ever. Ordered food at 4 with 30 minute wait time it arrived at 5. When speaking with the delivery driver (an older gentlemen) he acted as if a 30 minute difference was 3 minutes. He got no tip and to top it off they gave me a raggedy receipt with no store number at all so I couldn't leave a review with the actual corporation. First and last time using this pizza hut location. If I had the actual store number vs CS I would call and let them know. And if that wasn't enough the food was cold....
S S
Delivery comes in after TWO 2 hours and I'm only about a mile and half away saying it's been "a crazy night". Just told the guy to take it back since we ate something else already and didn't want a cold pizza.
Called multiple times and they gave a different excuse as to why I still hadn't received pizza yet. I just moved to this Pizza Hut's delivery zone and I am a pizza hut fan will NOT be ordering from this location again.
If you want delivery and actually want to eat warm pizza do yourself a favor and Order from Dominoes or Papa John's instead. AVOID at all costs if you're hungry!!!!
Erica Rance Mill
It took well over an hour for one pizza and this is the second time. We thought the first might have been a fluke. Will never order from here again. The manager just kept saying the pizza is with the driver. No apology. Meanwhile my gluten free Dominos order placed after this one arrives 30 minutes earlier.
Toni Cilumbrello
Order pizzas on Sunday night called after A2 hour wait was told it was a three-hour wait because the football games on the woman who answered the phone said something smart to me I didn't catch what she said but when I asked to repeat it as she would not and hung up on me at 10 I called again store had closed we never received our food the people who work there are so rude and unprofessional they do not care about the customers all they care about is trying to get your little paycheck the store needs to be shut down permanently
Denise Martin
I ordered a pizza online last night and was given a delivery time of 9:40pm. At 9:45 I called and was told the driver was on his way back and my pizza would be leaving the store. When I asked what time I could expect delivery I was hung up on. I called back and was told the hang up was "unintentional" and was told the pizza would be delivery "soon".
At 10:40 I still had no pizza and called back again and was finally told my pizza would be delivered in a few minutes. Luckily I was near the door because I barely heard the knock! I suspect this may have been what happened about a month ago when I ordered a pizza and fell asleep on my couch waiting for it. I never heard anyone at the and neither did my cats!
This store has really gone downhill. From now on if I want Pizza Hut I will order it from Staples Mill Plaza and pick it up myself.
Doug Robinson
Offers delivery but doesn't deliver because they don't have a driver. Worst location and worst hired help that probably smokes weed all day in the back, always sound high or drugged out on phone
Miranda Folden
You just lost me as a customer. Pizzas that were delivered were incorrect after waiting over an hour for delivery. Spent 25 mins on hold trying to resolve only to be hung up on. Called back and spoke to the manager. Was then told they didn't have any dough for Pan pizzas in large or medium. Oh, they were also out of the cookie I had originally ordered as well. Asked for a refund. Was told it wouldn't hit my card until later. Said that was okay and then she hung up on me without confirming that the action was complete. I'll just order from Papa Johns from now on. This Pizza Hut location can't get their act together.
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