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Review Arby's - Richmond

Dr. Z. Michelle Hughes
We were in a hurry to head out of town and service was quick. Everyone was very cordial , polite and professional. The Brunswick Stew is the best I have ever tasted. I suggest getting the large one and not to share. It is so delicious you will eat the entire quart.
Alycia Mayo
My order was inaccurate at first, but I truly appreciate the manager, Aaron, being so responsive. He didn't think twice about correcting my order and was kind. I was extremely annoyed about having to come 30 minutes back, but Aaron and his team took great care of me. Thank you. The service he provided in addition to the hospitality provided is a reminder of why I love Arby's. Thanks again and I appreciate your response.
m zz
Ordered the new fish strips. They're delicious. Breading and flavor are just right. I really enjoyed conversation with my cashier, Jennifer ( according to my receipt). She was very cheerful, friendly, helpful, informative, and patient. Interacting with someone like her at the end of my day was awesome.
Matt
I've been to a lot of Arby's and I was never impressed but this one I was pleasantly surprised. I had the chicken sandwich and it was actually hot and fresh, my wife had a gyro and it was so good it was better than one that we had at a Greek restaurant.
Tony Wilkerson
Definitely in the hood. However, the hood manages to keep out of Arby’s. Maybe the Taco Bell next door attacks the riff-raff? 🤷🏻‍♂️ All in all a solid Arby’s. Surprisingly delivered the same quality Arby’s meals that I’m accustomed to elsewhere. Feel like I totally judged this location before giving them a try. Glad I did. They handled the large crowd during peak hours very well. I’m coming back in the further.
Lloyd Williams
Stopped by for dinner food and service was great as usual
ian covert
fries were crispy a little overpriced love the edison bulbs they played alanis morrisette but they also played fox news
Anthony Cox
I like their FULL SIZE specials instead of paying a normal price for baby size portions.
Julien Belair
I came in around noon on Friday August 27th, and was helped by Robin. Staff was helpful, dining room was clean, order was right. Food was great. I will be back
Sean
Great staff and better service l! Good food and new look, Flat Screens inside. Be cautious ⚠️ , turning into the entrance, there's a low dip.
Rita Pearson
Everything was great! Also loved the Mint chocolate shake, full of chocolate chunks!
Melody Gardner
I love this Arby's. The first thing that attracts me is the original cowboy hat sign that is lit up outside the store. That is classic!! The decor inside is so welcoming, beautiful and homey. It is so vastly different from the bland, white-washed corporate look. Their lighting and layout just invites a person to come in and unwind and enjoy the food and ambiance. The food was delectable. And you can use any number of coupons at a time, and use the same coupon more than once in the same purchase! That is so great for the customer. I'm so glad we made it an Arby's night. :)
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