Chick-fil-a

11800 W Broad St Ste 1008, 23233 - Richmond
Recommended by Sluurpy: 2025 2024 2021
🏆 #234 of 978 restaurants in Richmond
Updated on
€€€ American Fast Food
★★★★★ ★★★★★
4.0/5
945 recommendations

Sluurpy Quality Index

PROPRIETARY
Popularity
100/100
Quality
62/100
Data Completeness
72/100

Verified Dish

Add Missing Dish

4.0/5
Sluurpometro: 79/100
Sluurpy Score
945 total reviews
TA Trip
4.5/5
30 reviews
G Google
4.2/5
790 reviews
F Foursquare
3.8/5
29 reviews
F Facebook
3.9/5
20 reviews
R Restaurantji
3.4/5
76 reviews

Rating distribution

5★
18
4★
9
3★
2
2★
0
1★
1
🌳 Outdoor seating 🚚 Delivery 🥡 Takeout 🍽️ Dine-in Wheelchair accessible Accessible restroom 😊 Casual 👥 Good for groups

💬 What people say

Mall 34 Door 25 Nuggets 15 Chicken sandwich 14 Shake 8 Dining room 7 Traffic 6 Name 6

Contact Information

📞 Phone: +1 804-364-0200
📍 Address: 11800 W Broad St Ste 1008, Richmond

🕐 Opening Hours

Open now Closes at 08:30 PM
Monday1 11:00 AM - 08:00 PM
Tuesday2 11:00 AM - 08:00 PM
Wednesday3 11:00 AM - 08:00 PM
Thursday4 10:00 AM - 08:30 PM
Friday5 10:00 AM - 08:30 PM
Saturday6 Closed
Sunday7 10:30 AM - 08:00 PM

Google Reviews

4.2/5
★★★★
790 Google reviews
G

Gordon Blackwell

★★★★★ 5/5
Chik fil a continues to be our go to fast food. Better food and better atmosphere and especially better customer experience.
Google
J

Jean-Maurice Carter

★★★★☆ 4/5
This place is located in Short Pump Town Center mall. The location is small with limited seating inside, but does have seating outside too. The associates I spoke with were all friendly and helpful. The food was what I expect from Chick-fil-A and the fries were hot. If I am in the area again and craving Chick-fil-A, I would visit here again.
Read more
Google
A

Anthony Detweiler

★★★★★ 5/5
Very clean place, great food and great staff!
Google
V

Victoria

★★★★☆ 4/5
Try the new honey pimento chicken sandwich. Very tasty!
Google
M

Michelle Schill

★★★★★ 5/5
Don't let the line scare you. They know what they are doing there. That line moves FAST! Our order has never been wrong.
Google
A

Ashley Holloman

★★★★★ 5/5
Only thing I dislike is the parking lot set up! This one is always packed hard to get to the curbside spots
Google
I

Ishak Rateb

★★★★★ 5/5
Glad that this ownership of this Chick-fil-A has changed, we tried it today and the new manager John is one of the nicest people you can meet, I had a very good time dining in with my family with very good food, it was so busy with customers on Saturday but we got our meals in a good time, also they have a very large dining area and very nice employees working on this one.
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Google
V

Victor Sahni

★★★★★ 5/5
The food at the Chick Fil A restaurant in Short Pump mall is awesome and the food I ate such as the Waffle French Fries, Chicken Nuggets, Chicken Sandwich and Chocolate Chip cookies taste very good. Chick Fil A in Short Pump mall deserves a 10 out of 10. 100%. The employees and customers are very nice and respectful people.
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Google
J

Joyce Robinson

★★★★☆ 4/5
You can not go wrong with Chick-fil-A. The food is always good! This visit, I was given a diet coke vs. regular coke that I ordered. So, that why I rated them a 4 out of 5 rating. Most often, I always rate Chick-fil-A a 5- rating.
Google
C

Cody Simmons

★★★★☆ 4/5
It's not the best Chick-fil-A in the area but it's in a convenient location if you're at the mall and want a quick bite to eat. It's just like every other Chick-fil-A except the layout is kind of odd and there is no drive-through. They seem to really cut back on staff during non peak hours so while your order should be prepared quickly it might take a while to actually place your order if you aren't using the app.
Read more
Google
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