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Review Whataburger - Richmond

gold fish
Almost every time my family and I have visited this whataburger, they get our order wrong. We even tried to order online so there was less of a chance of it getting messed up, and we were still missing half the things we payed extra for. I ordered a biscuit and gravy with eggs, cheese, and avocado, and those were all missing. The food’s always great, but the service definitely needs work.
Jarred Salubi
11/23/21 at 10:10PM …Went to this Whataburger for the second time. 1st time was not a good experience. I wanted to give it a second chance and I get a chicken sandwich that is undercooked (looked raw in the center). White meat chicken sandwich shouldn’t be pink. Will never go back here and will advise no one else to ever go. Whataburger in general has been a let down in many locations across the state smh. Do better.
Nichole Wallace
I was supposed to have a hatch green chile bacon grilled chicken meal and a hatch green chile bacon hamburger! I got 2 hamburger green chile meals, the chicken was my food and now I can't eat what I was charged for.. They won't answer the phone and I live 45 minutes away from that place.
Theresa Murry
Very clean,and nice staff. A few things I didn't like was that they stop serving breakfast so early. Which is a shame because of the church across the street, could use later service. Then I ordered a double whataburger Jr. With cheese and they charged and extra . 45 cents per slice and because it was a double, it took two. I thought that was too high. But we'll go back, the food was good and the place is clean
Edward Parker
Great place to enjoy eating a burger or chicken sandwich prepared in many different ways. Whataburger also has great fries, onion rings and cold beverages of all sorts. End your meal with a large chocolate chip cookie.
Mathew Hymes
Food is good, but the place is poorly managed. Make sure you check the bag to make sure everything is there. Last few times I've had missing items. This location is very slow. If you order online add 15-20 mins to the estimated time it'll be ready. At least the dining area and bathrooms are clean.
Emad Ali
This location’s drive thru is closed between the hours of 3am-5am and should update their hours of operation and have them clearly posted on their website as well as on their restaurant windows. I wouldn’t have bothered to come here for breakfast had I known ahead of time they are normally closed between the hours of 3am- 5am on 3/18/22 at 4:25am. The cashier told me they normally are closed between these hours on a daily basis. I wonder does corporate know about this?
sydney rhodes
This location is fairly new and it’s sad to see that the employees could care less about keeping it clean. I’ve been inside on 2 separate occasions and both times the dining area was a complete mess. The drink station un stocked and filthy. Meanwhile, several employees are standing around and joking with each other.
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