Which Wich

One of my orders was wrong and had mayo instead of mustard. How they spread the condiments on the sandwich was all wrong too : it's disgusting biting into a sandwich and having it all in one place. Not spread at all so that the middle was oozing with Mayo while the rest of the sandwich was dry. The ingredients tasted old too. The lettuce was wilted and brown and the tomatoes were soft and mushy. I used to love going here but this is the last time.

I used to go to Which Wich in Arlington, TX all the time when I was in college... Now I live in a place where there's not one nearby. I recently started a job in Richardson and was SO excited to see that it was right down the road from Which Wich. However, due to the experience I had today, I will not be returning to this location. The store was not busy, there were only two other people ordering ahead of me and my friend. When we got to the counter, the lady that was at the register didn't even greet us. She seemed like she was having a bad day and like we were a nuisance just being there. She also tried to charge our order together, and we had to ask her to charge it separately. We also asked if we could get our bread toasted, but not the rest of the sandwich, which she made seem like was a hassle. Finally our order was ready and they put our order in the same bag. We asked for another bag, and she was like "Yours is right there." I told her that I knew it was ours but we needed another bag, and she rudely pointed to the plastic bags hanging on the wall that I hadn't noticed before. TERRIBLE customer service. The sandwich was ok. I order avocado on it and it was slightly brown. They also did not put any mayo, oil, or vinegar like I had ordered.

NEVER AGAIN! I ordered a buffalo chicken sandwhich to go. They put SO MUCH MUSTARD but I realized this when I got back home, after getting comfortable (even taking off my pants and changed shirts). I had to go back and let them know about their mistake. When I got there they redid my sandwich without mustard but this time they DRAINED IT WITH HOT SAUCE (as if done on purpose). My stomach now feels irritated which is why I am writing this. I typically eat here about twice per week but will never come here again.

I’m just rating to alert the business. I got a sandwich for my son yesterday and he said it was AMAZING, The only issue is that it gave him diaherria. Please ensure your staff takes food handling safety very serious because it’s so easy to get food poisoning from cold cuts as temperature issues can happen or even cross contamination. Please fix this issue he loved your sandwiches so much.