Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
58/100
Data Completeness
61/100
Verified Dish
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Contact Information
📞
Phone:
+1 972-638-9898
🌐 Website:
http://www.chamelidallas.com/
📍
Address:
201 S Greenville Ave, Richardson
📷 Photos (11+)
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Photo 1 / 11
100%
Google Reviews
898
Google reviews
We ordered several dishes for take out. The chicken lollipop or butterfly chicken was raw inside. It wasn’t undercooked. It was raw. I had already taken a bite, when I noticed, because the texture was so strange. We live 20 minutes away, but we’re told we needed to bring it back for a replacement. Why would I want a replacement? I called and told them that I didn’t want anyone else to get sick, and was concerned about the well being of their restaurant. The managers (I spoke with more than one) were extraordinarily rude, and didn’t believe that their chicken could be raw. They refused a refund without seeing the chicken. While I understand why, I can’t believe the arrogance and the lack of concern about something that’s a big deal. Raw chicken is no joke. Additionally, the quality of their food has gone downhill. While it’s always been hit or miss, it’s gotten worse.
*Response to owner -The managers didn’t understand me, and were patronizing from the beginning of our conversations. I didn’t threaten to close the store. I said that I had called out of concern of what would happen if someone got sick, as I wouldn’t want their store to be shut down. I said that after their responses, I no longer cared whether their store was shut down. His response to this was that I was threatening him. He told me I could bring the chicken back for a replacement. I told him I don’t want a replacement, this belongs in the toilet. He laughed at me and asked how I could bring it back if it was in the toilet. I’m sorry that he didn’t take the time to process what I said. I didn’t ask for a refund for the whole meal, just the chicken. The managers’ said that they don’t know whether their people are being truthful, as they have been cheated before. While I understand that they’ve had bad experiences, and I’m sorry about that. I think it’s unfortunate that they approach their customers with an assumption of dishonesty. It’s disrespectful to us.
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Google
Clean - well decorated-
All the foods are very delicious. Very friendly staff.
Different kind of food is available. Big menu that covered the different taste. You should try.
Owner came to make Sure the food is good and we like it !!! Appreciate that honesty.
Google
Owner was so friendly and helpful. Best authentic Bangladeshi food in Texas. Loved every dish we ordered and can’t wait to go back. Thank you for your hospitality! Make sure to end your meal with chai. It’s delicious, too!
Google
First time trying this Indian restaurant. Last one I visited was in Ann Arbor, Michigan and I gotta say this place was just as good, if not better. Pictured is the Biryani with beef (bad lighting/at my house) but taste was excellent and customer service is great. I ordered extra spice level 5 but beware that will have your mouth on fire (which I like). The beef was perfect and so tender. The samosas are definitely a favorite and I love the sauces that come with it. Excellent pricing. You can’t go wrong. Will be back again :)
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Google
One of the best Bangladeshi and Indian Subcontinental food place in DFW. They have two very different type of Biryani and both are delicious. Their other entre menu are also delicious. My favorite is their sizzling platter. It's a treat to watch and absolutely something to have if you are dining in.
Appetizers are also good. One should try their in house special sauce with the appetizers. Chameli chicken and Butterfly Chicken are two of our favorites!
Environment wise it's a very clean and tidy place to dine in. Wall graphics and funny quotes in Bengali will tickle the humor bud for the diners!
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Google
Although it’s written as ‘indian restaurant’, it’s actually a Bangladeshi restaurant. So know that before you make a choice. The place is very tidy and clean, including the restrooms. We ordered over the phone and took out the food. The Dhakai kachhi biriyani and chicken roast ( comes with naan/rice). Both the dishes were terrific, and huge in portion. We loved the food. Next time I wanna try their ‘morog polao’, fish, kababs etc. if you decide to eat here, go for some authentic BD dishes like shahi biriyani/ kachhi biriyani/ fish/ mughlai parata/ roast/ kababs, instead of butter chicken/ tikka masala. You won’t be disappointed. I’m definitely going back again and again.
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Google
One of my favorite Indian restaurants. My go-to orders are chicken butter masala, chicken biryani, and garlic naan with mango lassi (although recently they’ve added a bit too much sugar in the mango lassi).
Google
I ordered dhakai kacchi biriyani but it’s not even close to kacchi biriyani.it looks like they took it out from refrigerator and microwave it to serve us, even not evenly hot, some part of rices are cold and some are hot, just disgusting. If possible I mark them less then zero. Pls don’t go to waste your money.
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Google
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