Blaze Pizza

First time trying Blaze pizza, walking in no welcome, all good, we were asked what kind of crust we’d like, me and my daughter had a high rise custom pizza, we asked for red sauce and mozzarella then our veggies and meats the young man helping us (I don’t recall his name)made our experience very pleasant. Engaging with a customer is always important. The person working oven also kudos our pizza came out nicely cooked!! all the ingredients were properly portioned out it was delicious!! We will definitely come back!!

The wait just to order the pizza was more than 40 minutes. Our three pizzas were burnt black on the bottom of the crust. When I told the person working near the oven, he asked if I was sure it was burnt, so I showed him. He said it was probably from the thick black stuff that was left on the bottom of the oven and pointed out that it was just being cleaned. I replied that whatever it was, it made the pizzas taste bad, for which he simply gave a weak apology. Another customer overhead me and agreed that her pizza was burnt as well. She said she was waiting for a remake. After waiting an hour already for our dinner, we were over it. Very disappointed and we won't be back.

These employess attitudes were horrible!!! i usually dont leave reviews especially negative ones but i had to because it was absolutely ridiculous, nobody smiled AT ALL, nobody spoke or greeted my husband and I when we walked in, the girl who made the pizza "anything elsed" us to death!! and then the girl boxing the pizzas acknowledged another guest that was waiting at the counter by saying "do you need something?" now i see why companies shove customer service a smile and positive attitude down your throats in a work place because it really makes a difference! the negativity rubbed off on my food because the pizza was gross that day and i usually love blaze!