I placed a large online order and received a phone call from a very sweet lady named Charisma. I thought I had set the pickup time for 6:30, but I was mistaken and set it for 6. A few minutes before 6, Charisma called to confirm I was on my way before they dropped the food because she wanted to make sure it was nice, crispy and hot when I picked
it up! That was so thoughtful and much appreciated! I apologized about the time mix-up, and confirmed my son was on his way. Thank you for a great customer service experience. I know fast food restaurants can be really challenging to work for, and workers are often given complaints rather than praise, so I hope you see this Charisma! You’re a star!
B
BeAJones Always1980
Google
a month ago
5.0
Went back and updated from from 4 to 5 stars. Very clean food was very good and service friendly. Only thing I will sayis mop water may need to be swapped out more often. Left a dusty old kind of smell like the mop or something g hasn't been thoroughly cleaned 🤔
M
Michael Reyes
Google
3 days ago
4.0
Great food
R
Robin R
Google
6 days ago
5.0
THANK YOU NEW BERN BOJANGLES!! They are great with large orders. I needed 220 sandwiches by 7 am on Sunday morning...and they were ready by 6:50 am. The manager was so nice and accommodating when I ordered at the beginning of the week and the Sunday Manager was a great guy ..helping me pack up in my insulated bags. The young girl at the register helped me carry out the order too. All around great experience ..PLUS the sandwiches are always a fan favorite! Thank you! Great location..superior service.....excellent sandwiches!
R
Richard Dennis
Google
3 weeks ago
5.0
I always get the 2 piece dinner dark meat, sweet tea with lemon. Very good as usual.
C
Cora Bean
Google
2 months ago
5.0
I come to this location often. Food is often fresh and if not they will correct it. Was trying to take some food home but ended up eating it all at the restaurant.
C
Chris Smith
Google
2 months ago
4.0
Had a late night drive through experience. Staff were friendly but forgot napkins and almost forgot straws until I asked. Had a long drive home and could’ve used the napkins but not a big deal.
C
CT B
Google
2 months ago
5.0
Great location. The young African American girl who works the drive though window in the afternoons is in point.
D
Debbie Webb-Ogundele
Google
5 months ago
4.0
Service from the employees was quick and efficient. I was not missing a thing! Giving them 4 stars OVERALL because of the price hike!
M
Miguel Angel
Google
5 months ago
5.0
I waited almost 25 minutes for my bo-berry biscuit and got alot of attitude from the young lady at the window I'm not sure who it was but he seemed to be the manager/shift manager but he came out and apologized and gave me 2 extra biscuits for my troubles and the wait great management poor staff
T
Tony Jimenez
Google
6 months ago
4.0
One piece of chicken was hot out of the oil, the other two were a little older. Fries hot out of the fryer. If you can get everything fresh, it's a great fried chicken meal. Service was fast.
M
Melissa Mitchell
Google
6 months ago
5.0
All around good place to eat rather it be yourself or your entire family. Great fresh food, customer service. The restaurant's interior/exterior is clean. Bathrooms and dining is clean for the most part. If you see any problems just inform staff and they are right on it! I'd recommend it to anyone. I'm there each time I'm in Jacksonville.
E
Ellena Brown
Google
6 months ago
5.0
The food itself is usually always fresh, but every time I get the tea I’m disappointed. I’m not sure if they think tea doesn’t get sour or they aren’t thoroughly cleaning the canisters and or the, but their tea and tastes and smells RANCID every time I get it. I love bojangles tea but not from this location.
M
Mrs. Williams
Google
8 months ago
4.0
I decided to get the new chicken sandwich and should have just stuck with the tenders. It wasn't bad but it wasn't great and I really wanted it to be. Clean store and the lady that cleans the lobby is very thorough and so funny. She loves her job.. I would come back just to see her.
