Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
39/100
Data Completeness
67/100
Verified Dish
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📷 Photos (10+)
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Photo 1 / 10
100%
Google Reviews
626
Google reviews
Missing spicy chicken from drive through order and no receipt given...... so "unfortunately we can't do anything without a receipt " to correct the missing food. The solution of "You can talk to the regional manager when he gets here at 5" doesn't work for me either.
Not even worth the hassle now to get the food, but worth the hassle now to rate the location at 1 star. Unfortunate sequence of events. Window guy was nice, just can't get this resolved easily over the phone apparently.
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Google
I understand there is a shortage of staff, but they just spent a lot of time and money adding a second lane to the drive-thru, and can't ever keep up. To be honest, I have yet to go to a restaurant where the extra lane didn't slow everything down substantially. "Fast food" implies you won't be sitting in line for 20+ minutes. Might be a good idea to get more people in your grill so the food comes out faster, instead of just taking even more orders you can't prepare in a reasonable amount of time.
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Google
Very slow fast food. If you are looking to get stuck in a drive through then this is your spot.
Appeared to be very understaffed.
Google
I don’t know who was working tonight at 10:30pm (9/15/21), but that was the best looking burger I’ve had from a fast food place. Our fries were nice and fresh and that sweet tea was on point! Way to be BK💪🏼
Google
Surprised these guys have three stars. Why have two drive thru kiosks when you aren't quick enough to service one? They need you to "please wait" even when you're the only customer in line. Hire staff and make it work or give it up to an operator that can. Business for fast food is obviously huge right now. No excuses for not having staff.
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Google
Stuck in drive through when I was told no burgers because broiler was down, ordered breakfast since I couldn't back out and leave but no chocolate milk. 2 cars ahead of me, 12 minutes to get a cold ham breakfast sandwich. I normally go here a few times a month but won't go back
Google
I am extremely disappointed in the service here. My fiancee and I waited in line for 2 impossible burgers for 20 minutes. When we asked for a discount, nope. When we asked for them to toss 1 fry in the bag the reply from the young but large curly haired guy, "everybody's waiting". The manager who wore a black button up apologized to us but said our order got messed up and they were re-making it. Our burgers were cold. So... very unprofessional. I will never visit this bk again and I don't expect it to stay open for much longer with service like that.
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Google
Burger was dry with stale buns, dripping with way too much mayonnaise. My large onion ring was half hot fries and the few rings were cold and hard. And this was the better of my two experiences here. At least the drink was right.
Google
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