Golden Chick

Went in around 4:30pm today and was baffled. The young staff was playing around unprofessionally and yet they want $15hr. You had guest waiting for their food for 20+ minutes. My chicken salad tasted on the verge of frozen. The manager, I assume, blue shirt, was the only one that professionally acknowledged anyone in there. My review is more for the atmosphere rather than the food.

Today decided to get the Butterfly Shrimp. First prices up $3 from last year for the 20 pieces. That's understandable during this time but only got 18 pieces! Fries were cold and the cole slaw was off. Also those prices went up too. Will not go back to this location. They took a while to fill the order and couldn't count and couldn't get the fries hot. The new guy was learning and he did good. Of course he wasn't the one filling the order!

They really need to get it together we pull up it’s only o e car in-front of is the car already we waited 10 minutes just to place a order now we’ve been waiting 30 minutes on chicken . They told me to park because they where waiting on my chicken she then comes out and says they have no more roasted chicken it’s going to be 15 minutes. Did you not notice it would be 15 minutes when I placed my order and that you guys where low. I’ve worked at a chicken place on Louisiana we knew how long it would take when we pulled up at the drive thru to be given the option . Well my husband had to go in and get the chicken . So sad but 10 cars came behind me left way before we did.

I spent over $50 on my kids’ dinner tonight 04/30/2021. I was indecisive about ordering raspberry lemonade as $9 seemed pretty steep for a drink I haven’t tried before. I asked the team leader if I could sample it in a water cup or small container but he said no. I could have spent almost another $10 at his store and left a happy customer, not the end of the world but for a restaurant that has been struggling for a long time with different issues and that needs to gain the customers’ trust back, might not have been the smartest decision. He turned around and refilled his 32oz soft drink, took a sip from his cup that had no lid as he walked through the kitchen once he was finished packing my order. Go figure for someone that was so concerned about food and/or paper cost and now is also in violation of health codes. Now the most important things, he served me 2 burnt-bottom-of-the- pan family size mac and cheese and the second employee that bagged the dinner rolls smushed them all with the tongs, he threw them in the bag as if they were for the pigs. It was very sad for me to have to serve that type of dinner to my babies. The city is growing rapidly and the clientele that might had been ok with that poor quality in the past is long gone. Shame on Golden Chick of Princeton, TX.

Normally I really like this place but for the last two times I went there I hated it. The first time my roll was half cooked, my big red tasted awful, they forgot some of my chicken an didn't give me gravy for my large mashed potatoes. The second time my chicken wasn't done. So its a no for me. I noticed the 2 older managers wasn't there so maybe thats why... but im just gonna go to a different location. (This was Princeton tx location)