Scout's Gourmet Grub

I always wait till I have been to a place at least 3 times before giving my review because you never know who is in the kitchen, what the vibe is and customers. I have been to Scout's 4 times and every time my wife and I have been there it has been perfect, and best of all consistently great food and service. There are 2 girls that work there I wish I knew the blondes name but, no matter they were both polite and friendly. We love the camping atmosphere, and clean eating areas. The service is always great, with a smile and conversation when not busy (I hate being a blabber mouth when customer are behind me). My wife and I have tried a few sandwiches but, I am a Grand Teton fan, best Pastrami sandwich in the Tri area. It comes with provolone cheese but, I prefer old school mustard and pickles on a roll but, I have also had it with what it normally comes on which is rye bread. Add or delete they are cool with it. Hands down this is one of the best places to grab a bite and enjoy the vibe. Oh and my having a Belgian Malinois by the name of Scout has nothing to do with my liking the place. Just one of those nice coincidences in life.

I really do love the food here but every time I have come in to pick up my order I am met with some of the poorest customer service. I always call my orders in to-go, but I am usually made to wait a fairly long period of time at the counter even though I see my food already waiting for me in a to-go bag. No one ever acknowledges that I am waiting at the counter even after having made eye contact with me. Little things like this make a big difference in customer service quality and it seems like they just do not care or do not notice.