The Coffee Bean & Tea Leaf

Just. Thank you. It was a rough day and I needed my coffee. It was the end of the shift. I order, pull up, and then realize I cannot pay—I had just come from Mexico so only had pesos on me. She gave me the coffee. I drove right to the bank (100 yards away), withdrew dollars, and went back (sipping my excellent cup of coffee). They tried to refuse payment! I insisted. Just a simple act of kindness. More than a big deal to me. I don’t usually pass that way but will always remember that act of kindness. Thank you so very much for making my day!

I’m in awe right now. The staff at this location always go above and beyond expectations to make their customers happy!! I moved to SD from Seattle about 2.5 years ago and needed to find a coffee place that served real coffee (sorry Starbucks). Began visiting this place religiously, about 6 days a week for all my coffee needs but ended up moving home about 2 months ago to help some family and just returned on Friday. Yesterday I visited the coffee bean in Carmel mountain and ordered my usual drink, only to get a watered down super heavily concentrated drink that I ended up tossing out and was super disappointed at. Today I visited my favorite coffee bean in poway and not only had my drink made to perfection, but the staff remembered me and my drink after so long and even wrote me a small note!!!! Seriously made my day. Could honestly go on for days about this location and the amazing services they provide. Thank you guys!!!! You rock.

The place has decent coffee but the staff here is Horrible. I never just sit at coffee place use the FREE WiFi without buying something. I got a large coffee and after some time I asked for glass of water, freaking tap water with ice and I was charged for $0.25. Money is not the issue here but charging for glass of water is insane !!! Never ever I am coming back here and I am walking out this place right this instance.