Busy at peak times but their staff are always friendly and helpful. Never had any issues here. We eat here a couple of times per month.
The gentlemen behind the counter were accommodating and friendly when I asked to order my sandwich over the phone, even making sure the chips I asked for were in stock. All of my masks were in the wash, and they offered me a complimentary one so I could pour my drink and leave. We all smiled, and I enjoyed the sandwich when I got home.
Sandwiches had plenty of toppings and were very delicious.
My order had been badly packaged, and then a Dasher, not following instructions left my order out in the rain. In the 5 minutes it took me to get it, my dinner was soaked. I called Subway to let them know what happened and the girl who answered offered to remake my meal and deliver it herself as she was leaving work soon there after. If I could give her 100 Stars I would! This is my regular Subway, and they will always have my business!!!
Of the four Subways in Poulsbo, this one is the best. Friendly staff, fast service, perfect sandwich every time. It's worth noting that their soda machine does not dispense root beer, but it is available in bottles.
We were helped tonight by a lady named Shannon. I have to say she was awesome. Excellent customer service, very friendly and personable. I have had bad experiences lately and was not going to come in anymore but I did tonight and am glad I did. I will come back thanks to her.
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