Burger King

Slow and rude. After at least 10 minutes at the drive through without a peep from the speaker, I said “should I order through the window? Can you guys hear me? Hello?” Eventually someone said “Please wait, there are lots of DoorDash orders.” You could have told me that when I pulled up instead of making me wait. Also judging by the single customer standing in the lobby, they didn’t seem all that busy. I watched multiple cars behind me get out of line and leave. I was told to pull up to the first window. The first window was obviously closed. I pulled up to the second window and asked if I could use Apple Pay. The woman snickered at me like I was some kind of idiot and said I should have asked before I ordered. Like lady, do you think I don’t have other forms of payment? Once I received the food, it was fine, but I could have done without the 20 minutes wasted and snark. If I were the franchisee of this location, I’d be furious. The terrible staff here limit customer throughout (and sales) to a tenth of what they could be. That’s lost profit. And the few people that do manage to get their orders are left with a terrible impression of the location. Come on people, take pride in your work and get your stuff together. And if you’re craving BK, do yourself a favor and go to the High Street location.

If there was a possibility of zero stars, I would gladly put that instead. I ordered ahead on the BK app and pulled up, only to sit and wait 20 minutes before someone opened the window and tried to give me the wrong order, then came back a second time trying to give me the same wrong order as the first time. When I showed them my order they took another 20 minutes at least to finally get it to me. Even then, they did not get it correct. Even after getting it wrong, no one seemed to care or apologize for the confusion. If you’re looking for fast food, this is certainly not fast, so don’t waste your time.

Very rude and dismissive and ignorant employees. noticed they forgot my sandwich after I pulled away, I pulled back around and informed them that it was missing and with a smug look on their faces they said "no we didn't, it was in there". And after basically arguing my case they said that the meats were just thrown out, so all they can give is 2 chocolate pies, the thing is that it was a more expensive double stacker king sandwich, so I asked for a refund and they said that the registers were already closed and they could give me the sandwich the next day, but I don't live anywhere near that location, so I accepted the 2 pies as to recoup some losses, but it's the service that was atrocious.

I’ve been to this location 5 times now. Only once have they gotten my order correct. Even if you ask them to verify the order, which I do every time, the still get it very wrong. Quite possibly the worst fast food restaurant there is. It’s really embarrassing that they can only get your order right if you only order 1 dollar menu item; any more than that and you have at best a 30% chance of your order being right. Save your money, go anywhere else.