Whole Foods Market

Whole Foods has a lot to offer, and I shop there regularly. The people are really nice and always helpful. The store is clean and attractive. Their produce department is one of the best I’ve ever seen. Since they were purchased by Amazon, their breadth of selection has been diminished, and there are many fewer unprocessed and whole-grain options than there used to be, and fewer local and lesser known products. (For instance, they now only carry pearled barley; they discontinued hulled barley, which is less processed.) This has led me to shop more often at smaller, local markets, which is probably a good thing. But I still shop at Whole Foods regularly, and it is still a really good store.

Last Tuesday we went from MA to Portland ME and at the end of the day we visited this Whole Foods Market. I went to the restroom while my daughter shopped for some groceries for my grandkids. The manager and workers from this market gave us excellent attention and customer service. When we arrived back to MA that evening, I realized that I left my purse in the store restrooms. My son in law called the store and to my surprise, an employee had found my purse. They coordinated and my son in law drove back that same night and arrived right as the store was closing. The employees/manager kept my purse with all my belongings SAFE. I am more than thankful for their attention and for their patience/tolerance since they waited for my husband and son in law a little after closing time. I will forever remain a Whole Foods Client. Thank you for your excellent customer service!!

The thing about Whole Foods is while there's good to great quality is just over the top on price. If you have no desire to explore locally in the area then this store is for you. For sure there are going to be items you just can't get without a store like this but you're putting for that convenience. The take out food section is well done and I use that often. Funny really so there for much else when I come back to Portland. Trend to stock up at Trader Joe's for economy on grocery items.

Very overpriced, same items can be found at Hannaford for half the cost sometimes. Very compact tight store for the high volume traffic the have on a regular basis. Terrible customer service to be honest. Less than enthusiastic to help out if you need to find an item, they will go out of their way to show you that you have disturbed their day by needing assistance.

They are always so accommodating with my food allergies everytime. I was so blessed that they let me try a new dessert on us. Thank you so much. It cost so much for speciality goods that I'm also hesitant to buy and if I don't like it then I feel like that's too much to spend....but Whole Foods let's me try it on them. Thank you this really means a lot to me and I will always shop there for my specialty items that I need.

Disappointed in them not keeping their holiday hours updated online! Checked all online resources to make sure they were open on Easter and there was no indication they were closed. Please don't read this review wrong, it's great they decided to give their employees the day off but they should let the customers know as well, especially since some of us drive over an hour to shop there.