Taco Bell

Stopped for a quick bite to eat, seems like the restaurant is closed to the public during Covid but the drive-through is opened. Pretty busy place but seemed to steadily move. The person taking my order and handing me my food was awesome. This person didn’t seem to give me a choice but to put a smile on. Their attitude was was not only super kind but also shared happiness and fun - WHAT A TALENT!!! Anyways, my order was accurate and good as well!

They do the best that they can, but overall if they could work on having the food more tidy. Keep up the hard work! To be honest just came back from an order and needed to switch out a ingredient from an item before asking for an option at the speaker rushes me to the window. To be honest wouldn't care if she would charge me extra for the ingredient but the fact for their disregard for customer service made me feel that I need to let you guys know. This is our customer service

Wanted to get breakfast so I stopped by at 7:30 am last week. I pulled around to the drive through and waited five minutes, but no one took my order. I pulled up to the window but no one was there. There was a sign on the window saying that the drive through is open at 7:00 for breakfast. I pulled around to the front and saw someone inside cleaning, so I know that there were employees there. I ended up just leaving so I wouldn't be late for work. Why advertise breakfast if there's no one there to take your order. It was just a waste of time and I was hungry all morning.

I'm only visiting here in Portland for the next few days.. drive thru was slow but I enjoyed the down time.. got food order and didn't bother to check bag.. Why??!!! That's on me.. as much as I enjoy a soft taco supreme every now and again it just tastes better when you put the sauce on it that you asked for.. no sauce, no napkins. How do you eat a taco without sauce and without making hella mess???!! I appreciate all who were working. Thank you. It isn't easy anymore.. especially when no one is running with full staff.

The drive-thru seemed to be in very good order. They also did well answering a couple of questions. I needed to know what time they closed which by the way is either 11:00 p.m. or 12:00 p.m. and had to comment on the fact that chicken quesadillas are too expensive and five layer burritos with a tortilla as one of the layers is not cool. In fact those two things are what brought the Stars down to three but the response from the window guy brought it back up to four.

The Taco Bells that I've visited throughout 2021 are struggling. I first noticed that they were having a hard time getting staff. Then I noticed that when going to a Taco Bell they'd start by announcing what they are out of... I'm thankful for what they have, as most their supplies are floating in the ocean offshore. Remember, they are doing their best. I ordered a diet Coke with my meal. This Taco Bell was out of ice. I was like...ummmmm, because I had a 20 minute drive home. She said "I can put it out on the ledge??". I said "that's okay". When I got to the window, there it was out on the ledge in the cold. She said "don't worry about it...I didn't charge you". [awe].I grabbed the drink, went to put it in my cup holder, but it was full...full of a half cup of ice from the other Taco Bell!!. I showed her "Hey I got ice!". She put her head down and just laughed.