Dairy Queen

The training of new employees could be better. We went through the drive through & the employee opened the sliding glass door, reached for my payment. I had to correct him, are you new? Next time greet, tell me what my total is, and count change back to me. The new employee didn’t count my cash back to me, and did not separate the coins from cash. Spend a little time DQ training your new employees!

It was exactly as one thinks of when thinking about Dairy Queen. Despite not being able to discern the workers' ages, the experience was the same as it is when visiting a DQ that's staffed by the local teens. We would have liked to sit down and have dinner, but all the chairs were put up and the dining room was closed. I'm unsure whether it was closed due to local COVID restrictions, or for other reasons. But because it was the end of our day and I was starving, we went ahead and ordered there. The food was done correctly, but they still need some polishing of their customer service. When we came in we stood back from the counter while deciding what to eat. Once we made our decisions we both stepped forward right up to the counter to be able to place our order. After standing there for a bit and watching the crew members talking to each other one of them finally noticed that we were standing there watching them and took our order. A couple of the crew walked away to take their break. When our food came up, the remaining crew made sure to get our food to us promptly, which we then took outside to go eat somewhere.

Besides the fact that they were all loud and rude so cashier could barely hear our order. One guy looked to be High or strung out. Another employee was yelling profanities across the restaurant. And was very rude. They also misplaced our order and rudely asked what we ordered then took our recieot to make order. I ordered a original cheese burger without mustard as I'm allergic and guess what I got? An ice cold undercooked burgers with tons of mustard. No way was I calling as they were all unprofessional and rude. I have worked fast food been a fastfood worker many many times. And that was unacceptable behavior in a public working environment. Go to the one up on like 162 they are cleaner, nicer and way more professional. Today was not a merchandiser day but if it was and I had to rate that store let's just say it wouldn't pass it also wouldn't pass health codes for serving undercooked and ice cold meats.

Me and my aunt waited for our order for 20 mins, just for a bacon cheese burger meal with an extra drink. They listened by taking the cheese off, but they also took off my bacon. The burger was like it sat out all day. The french fries were mildly warm, and some even room temperature, while also over salted. Im never coming to this location again.

I am almost 7 months pregnant and ordered the brownie cupfection and was really disappointed when the brownie was rock hard I literally couldn't get a tiny piece with my spoon.. That completely disgusted me so I didn't eat any of it. My daughters blizzard didn't seem fully frozen either the guy didn't hold it upside down. Definitely won't go back.

Some days a Blizzard just really hits the spot, and today was one of those days. Stopped by this Dairy Queen since it's the closest to my boyfriend's house and picked us up a couple of the trademark frozen treats. The service was fast and efficient, and the employee did not forget to tip the Blizzard upside down for me. The ice cream was slightly melted by the time I got home, but still delicious, maybe a bit too sweet, though that's expected from Dairy Queen. Probably pretty unhealthy. I devoured my chocolate chip cookie dough flavor. My boyfriend enjoyed his Reese's peanut butter cup Blizzard, though he got kind of nauseated after the first half of it. I'd come back to this location next time I have a Blizzard craving.