Arby's

Wish I could give zero stars. So many issues. I've worked fast food for many years. So here it goes drive thru was rude could barely hear him and had to repeat multiple times. Get up to window give us our drinks get which is which is wrong and then one was Dr pepper and had zero syrup. The burgers were all cold and undercooked we said well done. The fries were all overcooked. And don't go here if you want actual fast food! Even without a line it took at least 25 minutes at the window to get our food. I'll drive further to the other location for better service and food. Here's hoping we don't end up with food poisoning from those cold undercooked burgers.

I always forget that you really shouldn't try to fit Arby's into a half hour lunch break. I spent 18 minutes in the drive thru. Hard to understand what they're doing but each car spent 3-5 minutes waiting for someone to take their order and another 5-6 minutes sitting at the pickup window. Sometimes they don't even open the window for several minutes to take payment. Then it's like they are making each person's order once they reach the window even though it's been almost twenty minutes since they ordered it. Luckily I can take a longer lunch if I want to, if you worked nearby and came here on a half hour lunch break there's no chance you'd have time to eat your food before you had to be back at work.

5:39 arrived at the drive through, ordered 2 French Dips, 1 fry, mozzarella sticks, 6:04 finally received food, cold of course, order incorrect, fries inedible as if they were bagged shortly after the order was placed. Also after waiting the almost 20 minutes (for drive through!!!) was told by the nice man in the drive thru window " we're out of roast beef" only to hear a voice from the kitchen scream out from behind him "we got it". No they don't "got it", at least not tonight they didn't. I've eaten at Arby's for decades and I don't know what meat they slapped on the bun this night but it wasn't their usual paper thin sliced roast beast, this was much different (thicker and grissily) and was not what I was expecting from an Arby's French Dip, suffice it to say I won't be going back for awhile. And we actually waited, there were at least 4 or 5 cars that gave up and left. To bad too, I used to love Arby's.