Taco Bell

despite being stressed from the long line (there were two major events nearby), two of the young men working tonight were still super considerate of what my friends and i ordered. they were visibly stressed, but made sure they gave the designated diet drinks to friends who needed it. if i could give 10 stars for kind and proficient customer service, i would.

Their card readers were down- luckily, I had cash on me. An hour before their listed closing time, they had a line out to the street for the drive-through. An unpleasant experience to be sure, but not as unpleasant as having a line of irate customers you have to deal with upon being notified they have to have cash. I'm sure it was a lot on their end, but the cashier I talked to offered to comp me a couple of extra drinks. I said no, but his patience and willingness to take an extra minute for me after I had to wait for so long in the drive-through line was really going above and beyond considering their card readers were down. I appreciate the folks that work here! Thanks for making a tired man happy and satisfied at the end of a long day. Sorry you guys had to deal with such a sticky situation. EDIT: 6/29/22 These folks rock and are working their butts off, please make sure they have the resources to do their job correctly. They appear to be out of napkins, so please send them some. Paper towels are fine (if not actually better) but they've apologized for it every time and my orders are never astray in any way. I come here at least twice a week, be nice to my Taco Bell friends or I will raise hell! Thanks to everybody that works here, you guys have high traffic and low staffing. You deserve better.