Pizza Hut

I almost never leave reviews online, but I think it is worth it this time. There was a time that I would have given this particular pizza hut store a one star review. Their customer service used to be the worst I'd ever experienced. I have to jump on board with the others and say that they got an excellent find when they hired Joseph as a manager there. We had the incorrect wings delivered to us. When I called, they sent somebody out with a new order of wings. It was incorrect again. That's when Joseph started calling. He made sure to personally speak to everyone involved, figured out what was going wrong and personally made sure the correct order was cooked, he put the sauce on, packaged them, put them in the bag and handed them to a new driver himself. He then followed up to let me know they were on their way, then called again about 15 minutes later to make sure that everything was correct and we were happy with the order. He even threw in some extra utensils, ranch and I'm pretty sure there was an extra wing in there. Thank you for changing my mind about the customer service of this Pizza Hut! Well done!!

6-10-22 Thank you all, I accidentally placed a carry out order when I wanted it delivered, my fault, called this store and they fixed my issue in a jiffy. Great customer service thank you!

JOE IS THE COOLEST!!!! he literally saved my life!!! i came out of work so late and tired and barely made it on time before they CLOSED!!! my pizza order didnt go thru for some reason he gave me a wonderful pizza anyway although they were no longer taking orders AND gave me Mt. Dew while i was waiting! made my entire night!! i really appreciate this dude i would have gone home with no food if it wasnt for him, you absolutely rock Joe!

They always deliver to our home in a timely manner.