Chick-fil-a
8724 Preston Rd, 75024 - Plano
Recommended by Sluurpy:
2025
2024
2021
#246 of 699 restaurants in Plano
Updated on
American
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
60/100
Data Completeness
67/100
Verified Dish
Add Missing Dish
Contact Information
📞
Phone:
+1 972-668-4088
🌐 Website:
https://www.chick-fil-a.com/locations/tx/preston-road-hwy-121?utm_source=yext&utm_medium=link
📍
Address:
8724 Preston Rd, Plano
📷 Photos (11+)
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Google Reviews
1
Google reviews
Michael with the catering team is THE best!!! I had a somewhat complicated order and he not only took care of it for me, he also hand delivered it himself. Anytime I called with questions about my order, everyone was so professional, polite, and extremely helpful. If you're in the Plano/Frisco area, I highly recommend using this location for any of your catering needs!!
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Google
LOVE THIS LOCATION!!! From the start the employees were super nice and knew what they were doing. Traffic was handled well and the wait was very short considering it was lunchtime! The food was also on point, definitely recommend this location ♥️
Google
I just came here to say the staff and manager (Reggie, I think is his name) here at this Chick Fil A are amazing and so kind! Not that I expect anything less from Chick Fil A.
My favorite location in the Frisco area. They go above and beyond to provide great service! Thank you!
Google
Today I had a Chick Fil-A spicy deluxe meal and 30 peace of nuggets came out all fresh and hot as I expected. I went to the side of the driveway with a 16ft box truck and Mr. Michael took care of me which is so kind of him. Never experienced any of that no where but here at Chick-Fil-A.
Thank you so Much Mr.Michael&Chick-Fil-A!
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Google
Isaac allowed me to come order in the lobby despite it being closed when I asked him if he’d be willing to escalate my order due to my daughter being at Children’s hospital tonight (the drive thru line wrapped around the store). He not only allowed me in after lobby was closed, he comped my entire order and gave us some brownies with the kids meals. What an angel he was…. I am leaving in tears. I was in the store for less than 3 mins and have never been so touched my someone!
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Google
The chicken has been super weird at this location lately. It’s not as crispy as normal and it’s like I’m eating something they froze and heated up. The chicken is super stringy and has a lot of questionable spots that taste funky and I end up spitting out. Really weird.
Google
Ordered from here after getting out of the hospital for surgery this morning. First meal myself and my boyfriend have had in 24 hours and of course they left my ENTIRE meal out of the bag. (Not sure how they even managed to forget an entire meal?) My boyfriend immediately drove all the way back to get my order and they refused to remake his, despite the fact that it would obviously be soggy & cold by the time he made it back home from resolving their screw up.
Don’t waste your time at this location, go to the location on Coit. At least the right their wrongs when they make mistakes and act like they care.
Update: my “replacement” that they “re-made” was cold and made incorrectly. Go figure. Wildly disappointing.
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Google
As you know, Best chicken sandwich.
Google
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