Subway

Love subway. Would it be too much to ask to update the Doordash website? I'd be awesome if we had the opportunity to select to have our sub toasted. Just ordered a Steak and Cheese Wrap and it was cold. Maybe it's just me, but I don't know anyone who would think a cold steak sub would be appetizing. I'll just not order this again though Doordash. Also why isn't the Pizzas that Subway offers on the online menu either?

I want to give a big shout out to Dylan at the Plainwell, MI Subway. I spent 40 mins trying to place an order for 2 footlong subs, tonight and not getting the offers to apply on my order. Tt would not work. I was on my 5th time trying have my order apply the code when I decided to call the store. The young man was so nice. He took me order and said he would take care of it. I just needed to pay at the store when I picked it up. When I got there it was already. And get this. He is only 17 years old and attending one of the local high schools and the Votech Center. I would have thought that he was in his 20s on the phone, but when I arrived to pick up my order, I realized, he was very young. He handled every thing with great confidence, no excuses and was glad to give great customer service. Both his boss and his parents should be very proud to have a young man be able to take charge and and be so responsible. And to top it off, when we took our subs out of the bag at home, we found 2 cookies with a note that said, 'Sorry for troubles' -Dylan. Wow! This young man will go places in this world because he knows how to treat customers and get it right for them. I'm a teacher in the area, so I know when I see great character and work ethic! Thank you, Dylan. The best to you in your future endeavors.

I have frequented this subway as of late, and to be completely honest, I drive a few extra miles each time to come here instead of going to other subways. I've become familiar with the ladies making my meals ( Lisa and Grayce). They know exactly what I want and don't hesitate to serve me with a smile everytime, despite the ridiculous amount of orders they have coming in each time. I love it here. 😀

I was there for a footlong BMT today. Staff was ready and willing. Only problem was, the produce was lacking in freshness. Tomatoes were nasty soft and slimy looking. Lettuce was brown and wet. Overall I would give them another try. Maybe I just picked an off day. After all it was Monday morning.