Papa Johns Pizza

The worst pizza I have ever ordered in my entire life. We ordered pizza thru grub hub and received the pizza sitting outside our doorstep and upon opening the pizza the crust that papa John's prides itself of claiming that its the most important part of the pizza, was burnt. Called the store spoke to manager, he said there's nothing they can do about it since it was ordered thru grubhub. I am appalled/disappointed and find this so hard to believe. How could someone send out a pizza pile with absolutely burnt crust knowing you personally can't even eat a burnt pizza! I am still amazed at this nonchalant, uncaring, and selfish act. To make matters worse NOTHING they can do about it! SMH. Wow so I just noticed that there are other similar burnt pizza story here so this is the norm with this branch! I guess they probably need to teach the workers how to make pizza without burning them. I mean really? If I wanted burnt pizza I can make that myself!

Low key our order from here sucked. We didn’t get nearly all we ordered and the dude manager sucked. However Abby was absolutely fabulous and is nearly single handily holding this location down. If anyone has who reads has control over compensation, she is the young lady who gets it. This location would get 0 stars if possible, however Abby is the real mvp and incredible.

We called to place an order for pickup and we're informed that they were closed for carryout but they were open for delivery. We were just passing through and dont live in Plainfield. And when we asked if they could just bring it out and deliver it to our car he said that they couldn't because the doors were locked.