Dana Miller
Customer service was friendly via drive-thru. Got my food, opened it home. The presentation looked sloppy. When I picked up my chicken sandwich there was a dead bug laying on the lettuce. Absolutely disgusted and annoyed!! Yuck!🤢 Immediately took pictures and then threw it away. Days later, I returned to West View McDonald's to get a full refund. The manager was cooperative, very apologetic and gave me a full refund. He even said he would let his GM know about this incident and he will personally check the food in the back for more bugs. (But I don't know if he really did any of this.). I will not go back to this McDonald's again because this was my second unfortunate mishap. (Another time, my chicken is was hard as a brick, no exaggeration!)
Shawn Bakaj
I went through the drive thru and I didn't get what I ordered. I ordered 2 plain double cheeseburgers and a plain crisp chicken sandwich. I got 2 cheeseburgers with everything on it and a medium fries.
Merman Gaming
Lobby is closed at noon on a Saturday and as a doordasher I'm made to wait in their slow take forever drive thru line. If I could give -5 stars I would. Blonde hair guy was rude when I asked why. Unbelievable.
Man
Usually good Mickey D's. However last 2 times there guys were saying screw the customers. This time was 2 girls didnt give price when I ordered and didn't say a word besides price when I pulled up. Now girl who gave me food was super nice. Said hello and have a great day.
Ellie Ocard
Me and my boyfriend went to the drive-thru and ordered two meals only when finally got home we found out that we received the wrong order. I'm not sure this is a reoccurring thing at this McDonald's but I will grant it was busy when we went!
derrick Townsend
SERVICE WAS ABSOLUTELY TERRIBLE, ITS 6am THE PERSON PREPARING MY FOOD KEPT FORGETTING THINGS THAT ALREADY COME ON MY BREAKFAST SANDWICHES ON TOP OF SCREAMING AND YELLING LIKE I CANT HEAR THEM AND THEN WHEN I TOLD THEM THEY FORGOT MY OIONS HE YELLED EVEN LOUDER IN FRUSTRATION AND THE THE LADY SAID CAN YOU JUST PUT SOME IN A CUP FOR ME ……. I just drove off and I won’t be coming back there , I know they probably don’t care but this is the second time in a week my order been messed up . But yeah be ware and make sure you check your food before driving off .
Jean G.
This is my favorite McDonald's. The staff is always friendly and no issues with my order. Love the ice coffee.
John Streiff
This is the only McDonald's location to visit.... super fast, friendly and consistent.
Sarah Pfeiffer
Worst customer service I have ever experienced. The employees are rude, the management completely ignores unhappy customers, the music blaring out of the kitchen is inappropriate for a place children frequent, and they cannot get an order correct.
The entire staff, management included, needs proper training in all areas of the restaurant industry.
I wish I could rate it 0/5 instead of 1/5.
Mike Woolley
I like McDonalds in general. I eat here frequently. Remodeled.
John Livingston
They only have two people working I've been in the Drive-Thru for 15 minutes and waiting
Cori Dixon
McDonald's thay tret me bad and not a nice please to work at I am verry up set with them I left
Laurie Mazure
One of the nicer McDonalds... Love the fries sometimes do breakfast there love their big breakfast!!
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