Pho Quyen

I ordered take out for beef combination pho soup and fried egg rolls. My go to when I want Vietnamese food. This place was a let down. They did not add any sauce. Most places give you a small container for spice and hoisin sauce. Normally this wouldn’t bother me because I have that at home. But I just moved here and I had nothing. I was starving so I didn’t bother to drive back. And I regret it. It was SO oily and flavorless, that I just stopped eating it. The only thing that saved it, was the 2 slices of jalapeños.The egg rolls… the picture will speak for itself.

I’ve ordered here at least 10 times through Uber or DoorDash. Tonight, I wanted pho. I ordered through DoorDash this time. I called because I needed to make sure my pho was with rice noodles since I couldn’t choose on the app. I also asked if the veggie pho came with hoisin sauce. Because you know that makes the soup. The lady said yes. Okay great. Then I didn’t need to order a side of it. When I got it, of course there’s no hoisin sauce. I called back and a guy answered, he apologized and then I hear a lady in the background. She grabs the phone and says that the other lady I spoke to doesn’t know the menu but that “next time you should have added on a side so you get your sauce” EXCUSE ME? That’s why I called. Rather than apologize, take accountability and issue me a credit for my two soups for their mistake she pretty much blamed me on why my order was wrong. That’s where I got mad. No, train your staff to know the menu. On top of this, I called DoorDash and even they wouldn’t refund my $25 because the sauce isn’t listed in the description on the app. ARE WE SERIOUS? A million dollar company and you can’t refund or give a credit back? They only wanted to give me $16 in credits after an HOUR of explaining my issue. I wasn’t nasty nor rude. And now as I’m leaving a review I see all the comments about roaches?! Nopeee. I’ve seen and heard enough. This is how you get cancelled. Going back to Uber eats. And there’s plenty of other pho places to support that have clean restaurants and that appreciate business. You should be ashamed. And I noticed not many reply’s to your negative comments. Not surprised. Don’t eat here.

Horrible Experience Walked in and was seated fairly quickly, Went to Wash Hands in Restroom and noticed Sh*T Stains all over the restroom walls and door. saw empolyee walk out restroom without washing hands... but wait thers more.... Ordered our food (pho) which came out incredibly quick and the waiter was acting super sus and wouldnt give my wife her plate because "it didnt have mushrooms" my wife said she didnt mind because she didnt like mushrooms but he ignored her request and took the soup to the back, comes back 30 sec later with her soup, my wife was hesitant to eat her bowl then when she proceeded to squeeze lemon juice in her pho a baby roach fell into the soup. The place is clearly infested! Will never go there again!