El Pollo Loco

4102 E Thomas Rd - Phoenix
Recommended by Sluurpy: 2025 2024 2021
🏆 #1442 of 2092 restaurants in Phoenix
Updated on
€€€
Known for: sit down Sit down
★★★★★ ★★★★★
3.8/5
1951 recommendations

Sluurpy Quality Index

PROPRIETARY
Popularity
100/100
Quality
60/100
Data Completeness
67/100

Verified Dish

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3.9/5
Sluurpometro: 77/100
Sluurpy Score
1,951 total reviews
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Rating distribution

5★
3
4★
4
3★
0
2★
0
1★
1
🚚 Delivery 🥡 Takeout 🍽️ Dine-in 📅 Reservations ♿ Wheelchair accessible ♿ Accessible restroom 😊 Casual 👥 Good for groups

💬 What people say

Bowl 43 Sides 33 Fast food 31 Drive thru 21 Healthy 15 Mac and cheese 13 Cashier 13 Grilled chicken 13

Contact Information

📞 Phone: +1 602-955-0791
📍 Address: 4102 E Thomas Rd, Phoenix

🕐 Opening Hours

Open now Closes at 11:00 PM
Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 11:00 PM
Friday 10:00 AM - 11:00 PM
Saturday 10:00 AM - 10:00 PM
Sunday Closed

Google Reviews

4.0/5
★★★★★
1,100 Google reviews
M

Myrna Johnson

★★★★★ 5/5
Fast food restaurant with a drive through. The staff is very nice and efficient as well. The food is generally good; I’ve eaten quite a few different meals here. My normal meal is chicken combo with veggie sides. It comes with tortillas and salsa. Restaurant is pretty clean and has a few outside tables. Good spot to take a book to eat lunch and read.
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Google
C

Christian P

★★★★★ 5/5
The employees here are SO nice and awesome! Nice to see mostly the same employees every time. Edit: yay thank you! They deserve it!
Google
J

Joe Qiao

★★★★★ 5/5
The food delivery experience was exceptional! The packaging was pristine, ensuring that the meal arrived in perfect condition. The food itself was outstanding—delicious and flavorful. The chicken was incredibly tender, and there was no risk of any spills or leaks from sauces. The delivery service was impressively fast, and what truly stood out was that the food remained hot throughout the journey; there was no temperature loss by the time it reached my doorstep. This attention to detail, from the cleanliness of the packaging to the timely delivery and the maintenance of food temperature, truly sets this establishment apart. I highly recommend this service for a delightful dining experience right at your doorstep.
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Google
G

Glenda Diaz

★★★★☆ 4/5
The food is good. On October 4th 2023 Walking in the Pollo loco a young latina lady didn't want to attend me. The weird part is that the cashier attended the father of my children with a smile on her face. Minutes later. I went back to order something. The latina women asked another young lady If she could help me. The other young lady seems more humble than the latina women. It made me feel bad that latina women did that to me. I felt like I didn't want to buy the food but I did anyway because my mom wanted the coleslaw.
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P

Paul Quinn

★★★★★ 5/5
I only use the drive-through. They are thorough and get your order quickly. Very hard to hear the speaker though. Some of the chicken can be kidna lean on meat but the flavor is good. I like the corn and mashed potatoes. I recommend getting thighs. The wings have barely any meat.
Google
A

Alaska 907

★★★★★ 5/5
Delicious, fast and healthy. Great ambience and ultra clean facility. Staff is courtesy and helpful!! Give them all raises. ;)
Google
J

Jacquelyn Seto

★★★★☆ 4/5
Their $5 chicken bowls are a really good deal and make for a pretty tasty, convenient and clean meal! 😋
Google
P

Peter Figgs Jr

★★★★☆ 4/5
I haven't been in a long time and went to try their new taco salad bowls. The service was quick and friendly, and the restaurant dining area was clean and in good condition. The food was ready quickly and was accurate, fresh and hot.
Google
A

Adam Fullerton

★★★★★ 5/5
Fantastic food. By far my favorite fast food joint and in the top of my favorite all around food places. The food is flavorful, actually has a little heat to it when you order something spicy. Some of them are a bit old and dumpy but other than that, I love them.
Google
R

Rochelle

★★★★★ 5/5
My friends talk very highly of this place saying I need to check it out sometime. There was so many delicious options to choose from so it was hard to choose one. I ordered the Grande Avocado Chicken Bowl meal. The bowl was Huge!! Im on Weight Watchers diet and this was in my meal plan. But I could make 3 meals out of it. It was very good, highly recommend!!
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Google

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