Samurai Sam's

The staff was excellent! Cashier greeted me as I walked in the door since the place was empty. He was very friendly and accurate when taking my order. We chatted briefly as I ordered the teriyaki chicken bowl with extra sauce. The gentleman that handed me my order was very personable making sure I had the extra sauce. When I got home I was so pleasantly surprised with the quality of the dish. The vegetables weren't just carrots and a few pieces of zucchini... It was full of good healthy vegetables that were cooked just right. I got it with brown rice and I will definitely go back to this location again. Your employees are to be commended for their professional demeanor and exceptional customer service

I had written a review only regarding the employees custom service. I was very surprised to hear from the owner of Samurai Sam's. We actually had a nice conversation and I'm more than sure my problem will be addressed. I'm glad I spoke out and even happier than someone was listening. I will continue to be a customer. Thank you Samurai Sam's!

My husband loves Samurai Sam's. He always gets a steak bowl with spicy sauce. I stopped to grab him some takeout on my way home. Their bowls are always great and their service is almost always spot on. However, we need to learn the difference between seared and burned. I ordered two orders of potstickers. They only had enough for 1 order so they offered me a substitute or a refund. I decided just to get an egg roll and a drink instead. After 1 bite of the eggroll I couldnt even believe they served it. It was not just extra crispy, it was burnt. Same went for the potstickers. They were seared in spots then charred and burned in others. It ruins the flavor bc their potstickers are very tasty.