2 level Sbuxx located in the heart of UPenn campus. Can become incredibly crowded. Most people order ahead online; giant alphabetized order pickup area streamlines process. Upstairs: somewhat quiet seating area. Centrally located on Woodland Walk pedestrian path through campus.
All of the baristas are very sweet and helpful given their hectic busy days with students/hospital staff/ etc. I have had consistently great experiences and especially appreciate the barista Thetis they are the sweetest!
I go almost daily and they are mostly great and very kind.
However, today I received hair on my food and my mobile order was late. Try to avoid their mobile order rush time between 9 AM to 10 AM, at worst I have waited 40 minutes.
One of the better Starbucks for serving good coffee with a smile. The late hours with plenty of seating with good views are an added plus.
The staff was very nice and gave me a delicious mint tea and croissant that lifted me into a great morning.
One of the most crowded Starbucks you can find in the morning, swamped by college students. Be sure to order ahead in that case(>15mins). The staff was patient enough to answer questions though.
Update: this location has gotten way better over the years. All the baristas are nice and get my drink right. Thanks for improving!
Old review: The baristas forget my order half of the times I go there and tell me someone else took it. Also, one of the baristas questioned me as if I didn't place an
Always so nice in the mornings!
Visited with a friend the prices are not worth paying in my opinion. The atmosphere is good it never seems to be crowded.
The staff here are always funny and professional. Yesterday, I waited for a drink for about 15 minutes during the busiest time of day, and they gave me a free drink voucher for next time. Great customer service at an extremely high-volume Starbucks.
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