Taco Bell

This is the best Taco Bell location I have ever been to. The staff is always friendly, the food comes out looking exactly like it does on the menu with plenty of filling in every item, and even during their worst staffing shortages they worked hard to make sure everyone got their order. I cannot say enough great things about this restaurant or their people.

Horrid service. Placed order online for pickup in drive-through. When I arrived, there were hand-made paper signs up saying the drive-through was closed and to go inside. Went inside to see a big crowd milling around, many visibly upset. Store was in shambles. The young woman working the counter alone was extremely rude. When I showed her my order info, she glanced behind her, then said I had "waiting too long to arrive" and they would not make my order, despite getting there 20 minutes after placing the order. Told her I needed the order or a refund, she said to call corporate, there's nothing she could do. Started to leave, order status changed to "your order is ready for pickup". Went back in, she didn't even check, just says "call corporate". So no order received, but card was still charged. Store was a mess, trash everywhere, staff could obviously not care less, no supervisor/manager present at all. Will never use this location again.

I know it is impossible to find help for some reason right now. No one wants to work because they are lazy. That said, the chick working the window is very rude and not a good ambassador for the company and brand. Luck for her that I have become a better person and bit my lip instead of giving her my opinion in person.