Shout out to Manny who helped me correct my order and went above and beyond to deliver what I needed. Not to mention, their bagels are fabulous. PS- use the app for free coffee!
They validate parking which is helpful when you’re in a rush. I ordered two boxes of bagels to surprise my office and let’s just say I am a hero at work now. I did have one friend who complained they didn’t have gluten free… I think they might want to add that to their menu, especially in LA
LOOOOOOVE this place... Love that it's reasonably priced in the time of Covid especially...
Separately, Attn: support-Really Annoying...I will say that the online/tech, if website were greatly improved, could prove very useful and you may have a massive increase in sales if people could be at work and easily order on line, especially as young people love ordering ahead!! Didn't see bakers dozen on website... which is my favorite and I'm on PC often... so navigating the website proved to be a fail for ordering, and no pricing which isn't great so I just spent 15 mins between trying to navigate web, then called and was on hold for over 5 minutes and hung up, still didn't find out price for bakers dozen at Pasadena CA location :)
Love this place, so disappointed tried to go get the bakers dozen but it was after 2 PM… Immediately following I saw several other people also grabbed for the door handle while sitting at neighbors Peets Coffee… to try to get in and buy something but they close to early!!! 😁😁😁
I ordered a bagel with cream cheese and its good. Staffs were friendly and did provided excellent customer service.
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