Jamba Juice
204 S Lake Ave, 91101-3002 - Pasadena
Recommended by Sluurpy:
2021
#355 of 480 restaurants in Pasadena
Updated on
Healthy
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
58/100
Data Completeness
56/100
Verified Dish
Add Missing Dish
📷 Photos (10+)
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Photo 1 / 10
100%
Google Reviews
155
Google reviews
Smoothie was ok. Customer service was whatever. I worked at jamba juice a long time ago. We had great customer service and great team that cared about making good smoothies for people. I have not found a good jamba juice store in over 10 years! What happened?!
Google
I used to love Jamba so much. But in my recent order I specifically asked them to not forget the straws because it had happened before. So when the order came of course it was without STRAWS.
I contacted Jamba, they blamed Doordash. I contacted Doordash, they blamed Jamba. No one wants to take the responsibility of a small mistake that left us watching our Jamba melt and not being able to drink it.
So A rule of thumb to drink Jamba.
《TAKE YOUR STRAWS WITH YOU》
You can also see in the receipt it is written (no straw). How can someone drink a smoothie without a straw ??????
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Google
The vast majority of the time my experience at this location has been just fine. I find it’s easiest to call ahead and order so it is ready when I arrive. The app is great on paper but doesn’t work well most of the time, so I’ve stopped using it. The smoothies are great, but they do tend to close early. I once showed up 15 minutes before closing and the doors were locked.
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Google
I was really disappointed that I spent $ buying a smoothie this location and I wanted to go to the restroom and they said it is not available for customers either. That is really bad customer service... Never going to come back to this location.
Google
Server selected the tip and then flipped over the counter for me to sign hoping we wouldn’t notice. Very sketchy behavior
Google
About 20 mins before closing a staff member I assume, comes in with regular street clothes on (super short shorts, a crop top and an over sized t-shirt which was open exposing her skimpy attire. She literally started making a smoothie. She didn't wash her hands, put on gloves or at the very least pin her hair up. I was too shocked to witness this. Very unprofessional, unsanitary and completely unacceptable.
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Google
The customer service at this location has really gone downhill. They are also extremely understaffed it appears. Last time I waited 20 minutes for my order to be made.
Google
Only been here once... It's ok. The pandemic made it so there's little room to be in-line inside... I thought they would sell the flavored waters/teas they have in the back... But nope... So that was a bit of a let down... Deducting one star for that... Parking in the back is small, but there's a big parking lot right next block.
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Google
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