Whataburger

My experience today was quick, smooth, and accurate! Nancy and her crew members (Samrya and Gina) were all smiles, great attitudes, and more than willing to be helpful. At the order box, my order was repeated back to me, allowing me to correct a miscommunication about how I wanted to customize my order. Even when my order was delayed while they waited for fresh hashbrowns, they replaced the others in my bag too! This extra step ensured that all three orders would be hot and fresh. I really appreciate how they went above and beyond to take care of me today. THANK YOU for being an example of excellent service!

What's not to like about the big "W"? My order turned out to be not exactly right but that was OK. We have mustard and mayo in the fridge. Sadly, we didn't have any pickles. One of our burgers was missing it's lovely slice of cheese and fresh onions, but we had that in the fridge too! 🙂 Our burgers were hot and tasty, and so were the fries: as they were perfectly salted. The big drawback was that it took a really long time waiting to get them. But that is the trade off. They were still hot and yummy at home.

I always order online for pickup. The service is great. James is always friendly and makes sure to give my food and condiments promptly and always asks if I need anything else. Food wise I give it a 3 star because it's always a hit and miss with the chicken strips.. They have forgotten to put extra chicken strips that I ordered or the gravy. They have also given me a small chicken strip that looked more like a nugget.

Love me some Whataburger and once again did not disappoint. The store was nice and clean. The staff was nice. I have no complaints. Came during dinner time and they were able to keep up with the rush crowd. They had many folks constantly cleaning the dining room which was impressive. The place was spotless. We will come back here.