Sarku Japan

I ordered teriyaki chicken. My first time getting food here. I messed up because I wanted teriyaki chicken and shrimp. The gentleman who took my order asked if I wanted fried rice. I said "yes". When I got back to my office, I discovered that they gave me white rice instead of fried rice. I wasn't charged for fried rice (50 cents extra), so maybe he didn't here me through my mask. The pictures of the food on the menu show each dish with broccoli and other vegetables. All I got was some cabbage, buried under the rice. The chicken was good, the rice was OK but I really would have rather had fried rice. I guess this place is convenient for mall shoppers. I would rather go to a neighborhood Chinese restaurant.

They need to train their cashiers or get someone who can speak English. We went here to grab quick dinner last night. The cashier was extremely loud and rude. I could tell he hated his job. We asked him for a minute to read the menu before we order. The cashier started shouting. The guy who packed my food had his mask on his neck and breathing down all over my food. Food at this location is very bad.

My kids loved their chicken teriyaki and taste was good but I have a BIG complain about the cashier who is chines guy’s attitude was terrible. I didn’t understand why he yelled at customers when HE takes orders???????? Even skipped say hi or thank you. They’ve raised the price of food, raise the level of service as well!!

I generally order their Teriyaki chicken special that includes rice or noodles and Chinese vegetables. The chicken is consistently tasty as are the sides. Occasionally I treat myself by adding shrimp to the special which isn't that much more $. The shrimp are small but tasty and you get between 8-10. Prices are very reasonable and the service is quick. Lots of seating both in the restaurant and just outside the door in the mall. They give you a buzzer to let you know when your order is ready. There's also a couple tables outside. Rest rooms are available in the resturant.

I ordered Beef Bento Box cuz I wanted to eat it with some salad but they put steamed veggies instead. They should have let me know if they were out of salad. They also didn’t add enough teriyaki sauce. It was dry and too much rice with soooo little beef! Rolls weren’t that great either. Not going back again.