Johnny Rockets

During a visit to the Garden State mall over the break with my sister. We decided to stop here instead of at the food court. I've never been to this particular restaurant, but my sister told me they had great food. I ordered a bacon cheddar burger, chili cheese fries and a strawberry shake. I loved the old-fashioned manner in which they served the shake (including giving you extra in a stainless steel cup). It brought to mind something reminiscent of a malt shop from an old cinema movie. Especially considering the stainless steel decor of the shop, red upholstered booths and the straw canisters on the tables. My sister ordered a bowl of chili cheese tots (which I've never seen on any menu). I tried it for the first that day and it actually tasted really good. The chili made a nice contrast to the crispness of the tater tots. I also enjoyed the small bowl of ketchup in the shape of a smiley face. It was a rather cute touch to an already memorable experience.

Honestly find somewhere else to eat. I didn’t mind the wait to get in but i was highly annoyed at the waiting time once seated. Took way too long to get the menus and the food. Mind you when the food was given to us it was served cold like it was sitting for a while (had to wait longer for the food). The food could of been better. The waitress we had was not that great but maybe she was just having a bad day (we all have one of those). In all we ended up being here longer than we expected. Customer service definitely needs improvement.

Hey, great hamburger, fries and malts experience in kind of a retro diner. Not in the food court, but by the Starbucks/Swarovski corner down the hall from the main food court. Nice burgers of all sorts that are reasonably priced. Good service. Alas, they no longer have their section of tables in the middle of the corridor which was kind of neat.

This place is incredibly disappointing. We asked for avocado ($1 extra) on our salad and it came with three slices that were suitable for a child. And the veggie burger had only the flavor of the mustard on it. Furthermore, flies were visibly patrolling the dining area for leftovers. The place is all-around sloppy.

Honestly I am so disappointed on so many levels because this place is disgusting. Place is dirty the aprons are dirty the floor is dirty. I walked on the floor and I couldn’t put my foot up because it was so sticky. I would never go back to another Johnny Rockets again it’s just very low quality food with bad customer service. They also added something on the bill that we never got and made so many order mistakes. The place has the worst employees and just very bad dirty place would never go back.