Papa Johns Pizza

I haven't had Papa John's in a good couple of years. I wanted pizza and was giving them another chance since last time the pizza wasn't great at all. I ordered an Ultimate Pepperoni pizza and my first order they gave me was basically just a regular Pepperoni pizza. It was my mistake for not checking and only figuring it out when I was home but I went back and told them and the staff did give me a weird look as if I didn't kno what I was talking about. They did make me another one and I did get the correct kind but I found it rude when it clearly wasn't an Ultimate Pepperoni as advertised. Regardless I gave 3 stars because they did give me a new one but I dont think I will be giving Papa John's my business anymore.

ZERO STARS STAY AWAY BAD SERVICE / BAD FRANCHISE....Was told 30min never received my order finally went in 2HRS later to ask for refund or discount something. Was told no manager onsite and they cant do it so just got a refund. Order Pizza from another company you will probably recieve it in a timely manner.

I was looking to buy a extravaganza Pizza but I didn't see it so I was just trying to find some similarities being my first time there that didn't work so I try to yet I guess some more than three toppings on one pizza because it's just me that didn't work so after craving a pizza week I didn't get my pizza very disappointing about Papa John but I see they don't have three or more toppings for 1 Pizza with sale so I have to do more investigation with Papa John's before I can say I didn't turned over from other pizza places to A Papa John's fan

Horrible place employees think they give wonderful customer service because they sometimes open the door for you . My husband tripped on crates they had on the floor as he was leaving and all they guy said was oh sorry. I called to speak to a Manger and all Alfonso told me we but did he fall though and if all your doing is calling to complain your doing it then he said I hope you and your family have a wonderful holiday.