When I walked in, there was a large group ahead of me (all adults, seemed to be extended family) who had a list of special requests, modifications, and specific expectations for each order. The Moe’s team behind the counter handled them with patience…and speed! I didn’t wait to place my order nearly as long as I suspected I might. My food was delicious and the service was attentive. I’ll be back! 🌯
I had a catering order with them recently and it was a huge success! I picked up my food and everything was packaged so nicely and I got great instructions on how to set everything up. I was very happy how quickly it went in store too.
All the food and employees were great!!!!!! Allison, Gabby, Aaron, Timothy and Amelia helped us during your visit to Moe's Southwest. We are from Pensacola. Thanks again for your kindness and wishing you all many blessings.
Scott was working his butt off and still made it over to make our burritos expeditiously and to perfection. He was running around throwing out the trash, cleaning trays and taking care of the customers. It’s a rarity to have such hard workers nowadays and people like Scott make me want to go back to Moes.
Dining area was clean and presentable. I was greeted immediately after stepping inside. I received great courteous and polite customer service from the only person in the front of the house who happened to be restocking near everything and cleaning up, the same person without skipping a beat prepared my order with great enthusiasm. Once this person was nearly done someone appeared from the back (about 10 min minimum had passed) it was a,new trainee. I observed the person who restocked the line, cleaned, and prepare my order training very patiently the new emotes. Then another two employees emerged from the back. GM open your eyes you have a person working for ya'll that understands the business, assumes responsibility, and runs circles around the other employees (that's definitely leadership traits, you can have a Shift manager/Assistant GM candidate right there easily). I asked her name, Alison was the response I got. I could have sworn she was running the entire thing on her own.
National Burrito Day was a hit at this location, that’s for sure. This team is running the ship and they haven’t stopped. I’m from the Tampa Bay Area on business and decided to stop here for dinner to take to my hotel room. They were running out of everything but keeping up. Way to go team!!! Great experience
First time & the food & staff were Great! I will be back for sure! Management should be proud! Thank you for a wonderful experience!
I had an awesome build-your-own burrito that Moe's calls a "Joey Bag of Donuts" for some reason (probably referring to an Australian saying, the menu seems themed like that). When you first walk in you're greeted, the service is friendly, the food is fresh, the music is great. They have a seasonal salsas bar (I literally try and use ALL of them) with fresh, hot tortilla chips. Go on an empty stomach because you'll be too full you move otherwise!
First time for me @ Moe's (3rd or 4th time for my friend that invited me)! That said, the food was excellent, the restaurant was very clean and the young man (Ethan), who made our "Homewrecker's" was VERY professional, courteous, friendly and helpful! I will be back and that's largely due to Ethan!
Not the best location and the staff is just OK. But the food is excellent. Their El Guapo salsa is my favorite salsa anywhere.
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