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Contact Information
📞
Phone:
+1 847-776-7190
🌐 Website:
http://www.pandaexpress.com
📍
Address:
1171 E Dundee Rd, Palatine
📷 Photos (11+)
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Google Reviews
536
Google reviews
ZERO STARS. Ordered through doordash no fault of theirs since they only deliver. So you can imagine my shock and irritation when I opened my food and saw all this burnt fried rice. It was scorched and not edible. The sweet fire chicken tasted like spoiled milk disgusting! Who ever had the nerve to send out bad food need to be fired, if you didn't want to work you should've stayed yo broke behind home! I'm getting my money back.
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Google
These folks are nice and the food is usually good, but this is the 2nd time they skimped on the "greens". It's suppose to be Kale, Cabbage and broccoli . This is broccoli with 3 pcs of cabbage and the shake from the kale bag. A med steamed white rice, med "greens" and spring rolls was $9.08 subtotal and with the donation it was $10.00 total. Please add more of the other greens in these! Thank you!
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Google
Emyi(manager) and Kathryn(cashier) were working tonight and the service was horrible. First when I pulled up there was someone that suggested "Shanghai rib" when I ask the employee what it was she replied with "WHAT we don't have that, So I continued to order my usual. At the window because my 20 was slightly ripped on the side they refused to take it and laughed while handing the money back to me, which at that point made me feel like they were making their own rules in there denying perfectly good currency with only a small tear on the side. After receiving my money I asked if there was a number to call so I could let panda know how their customers were being treated and Kathryn replied "can you just look it up." I've been coming to this same location for a while now and after today I honestly hope you all fix this situation or I'm sure you'll lose other loyal customers like myself with this type of service given.
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Google
What the hell is this. Drive thru is supposed to be quick. I should not be waiting at the box for 15 minutes just for someone to take my order. If you don’t have staff then shut this location down. We shouldn’t be suffering for your inadequacies. This is the 3rd time I have been through this. Doubt I’ll come back ever again. I’d give negative stars if I could.
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Google
Food is good , clean place .....BUT ,,,,manager MARIA has zero customer skills , rude , actually makes you avoid the place after me and my 4 guest were completely mistreated !!!
Avoid her , other than that place is NICE . Been going there for over 3yrs .
Good luck !!
Google
Wish I could post a picture on here but just got home from ordering beef and broccoli with white rice. Got 8 big broccoli and 2 tiny pieces of beef that's the size of a dime.... What a waste. Be better palatine panda, thats absolutely ridiculous.
Google
Will not be returning! Sherlyn is extremely rude. My card chip wasnt working and she threw a fit. When the other guy working said “swipe it” she said “if the card isnt working its not working” Refused to swipe my card and had another girl do it. The girl swiped my card and it went through. Asked the manager to come talk to me, sherlyn got defensive and i said “ i dont know why youre so rude” and she said “dont come here then “ terrible staff
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Google
Terrible restaurant. Don't show up in fornt of counter at this driveway when I had trouble to order. I have asked my order again and again, they ignored it and went through it. They waited for passing over the front desk. I called them over the phone, they don't take it.
Google
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