Chick-fil-a

I absolutely love Chick-Fil-A. That being said, this location needs a member of corporate to secret shop. The staff in the evening is very nice, very fast, but very young. Teenage behavior is to be expected, but there is a great amount of unprofessionalism shown at this location. Not staff wide, but a few bad apples may influence the crew. Other than some behavioral adjustments, another great branch! **EDIT** I changed my review because the service has gotten worse over the past few weeks.

Unfortunately as I’ve read other complaints about this particular Chick-fil-A I am in agreement with the service and the attitude of the people inside especially. We got shorted on our waffle fries through the drive-through. We went into ask to get more fries we were told that was the normal amount of fries. There was enough room in the container to put at least 4 to 5 more fries. We ask for more fries and when the young man took them over to talk to the person behind the counter they all turned around and looked at us like what are you asking for? Do you think you’re special? They begin to complain about us complaining and I ask for a manager and was told that the managers were in a meeting. I did ask for someone next in line and a young lady came over and said she was sorry for the issue. But the rest of the the servers over behind the counter that had Chick-fil-A on their shirts we’re not so apologetic. We received our fries and I did not look at our order until I got in the car and we had less fries than what we came in with. I will not come back to this place until there’s change in management because the employees in my opinion represent what management is. I know because we are in the restaurant business.

I used to say there was no bad service at Chickfila but this location is a first. The parking set up excludes most of the parking spots from being used due to the drive thru, which was backed up and allowed no access to park anyway. There were 4 employees by the register and no one said hello until o finally asked if one of them was open. Then a young male employee couldn't wait for me to finish my order and got right up on me to chat with someone. Food fine as always but they forgot my sauce.

This is the worst Chick-Fil-A location I have been to, & I've been to many as this is my favorite food chain. I am SUPER bummed this is the location that is now closest to my home after moving to Owasso from South Tulsa. The food quality is inconsistent, the wait time is inconsistent, getting the correct order is rare, the only thing that is consistent about this restaurant is the rude staff. I feel like a burden from the moment I walk in. The cashier actually rolled her eyes at me when I came back to the counter for the brownie we ordered & the sauce we requested. Actually considering the drive ro Cleremore for decent service.

I love this Chick Fil A, but what is up with shorting you on the waffle fries?? Not to mention they are half cooked and always the little tiny pieces? Seems to really only be a drive-thru issues but still it's so frustrating getting home and your fries are little tiny broken piece's and they're super soggy

I just received some of the worst service from this location. I walk in with my 3 children before 10am to get breakfast, and immediately other CFA employees who were off the clock cut in front of me. I’m sorry, not acceptable with the culture that I know well from CFA. Because of the line, it’s literally 10am when I’m ordering and they say I can’t order breakfast but that go ahead and allow the people next to me who order who walked up after me. While i was waiting, the staff behind the counter and putting together orders were so unprofessional. Some looked like they were working, others didn’t. Those same other CFA employees who were off the clock are hanging around, again contributing to the unprofessional environment. You only have one car line available during a very busy time. Just not the level of service that I expect from CFA. No manager in sight or anyone working who seemed like they were a team lead.