Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
54/100
Data Completeness
61/100
Verified Dish
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📷 Photos (10+)
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Photo 1 / 10
100%
Google Reviews
319
Google reviews
Quality is dropping fast at this location. No curbside when selecting curbside, sprinkles are barely present on the donuts and icing is scarce. Your donuts are priced as if they are quality price and service, but you have consistently provided below average products and poor service. Wish there was a good donut shop near this location.
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First, they were getting a delivery truck when I arrived at about 8:45 AM. If you've never worked in the restaurant industry you never want to get a truck at your busiest time of day. It was blocking half the parking lot, as in this location the parking lot is already small. Second, I was there to get a small treat for my daughter and myself. We got munchkins and they were stale. All of them. Tasted at least a day old if not longer. Sad sad sad. When a 6 year old says these donuts are not very good... :(
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Two tries on the mobile app and two fails probably over a year apart. Today they lost my order as a worker apparently picked it up and set it down to do something else. After nearly 30 minutes I decided to ask the mgr who found the ticket lying on the counter near the donut case. He completed the order promptly but really this should not happen. Similar experience a year ago but thought maybe they'd figured things out.
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5/15/22 ordered a drink and sat down to wait. 5 employees working and one started to loudly in a raised voice berate another for not having mopped yet. Second employee came out and gave the employee lessons on how to mop. We still waited. No other customers in the store. Finally I caught the eye of the mopper and he asked if we had been helped. I told him what I ordered and he went and made it in about 30 seconds and apologized for the wait. I told him to hang in there and left. Not a very professional place and a hostile work environment for sure!
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The Casey Bond review is spot on! If you want a Dirty, one gloved, face and nose wiping guy touching your donuts then go here. I started buying my donuts across the street at QT. Much nicer experience!
Google
Wish I could give -5 stars. Hash browns were SOGGY and tasted like burnt plastic and chemicals. The bacon on the sandwiches we ordered had the same taste. Absolutely AWFUL. Had to throw everything away. The iced coffee was extremely acidic like they don’t properly clean the machines.
Google
Awesome place. Good drinks and some of the best glazed donuts tht we've had in a while.
Samual was a lovely gentleman. Professional, personable and took our order promptly and was an all around nice young man.
Will be back!
Google
Good place for a quick sweet bite, most of th e times. Last time I walked in with two kids for couple of donuts at 7.58 and I don't know that they close at 8. Without asking what I want, i was told they are closed. I understand it might be a long day for them but the kids were disappointed. This place could use some better customer service and some common sense.
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