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Google reviews
Seriously the WORST Sonic I've ever been to. Everytime I've gone they've taken 30-45 min FOR DRINKS! And they always mess up our orders. The manager completely blew me off when I told him I had when it was empty, watched a bunch of cars come after I ordered, and watched all the cars leave 10 minutes before my drinks were brought out. And it's EVERY.TIME. I dread when any of my family members and friends drag me there for happy hour drinks or after an already long day's work. I will always highly recommend NEVER going to this particular Sonic. And I am not a Karen so don't go there.
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First time to this Sonic location so may have just caught them on a bad day or at a bad time...but had to wait an extended length of time for a relatively small order (just shakes & pretzels). The wait I could deal with but our shakes were a mess--dripping down the outside of the cups. I was not thrilled about spending another 5 minutes cleaning up shake cups before we could hit the road again! The shakes themselves were tasty--the yellow cake batter is a winner in my opinion!
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I went through the drive through and all I wanted was a limeade, no one ever spoke to take my order, waiting 15 minutes, then I pulled up to the windows. No one ever opened the window to take my order, another 10 minutes. Then I decided to park in one of the parking spots to order, pressed the button and no one ever answer. Is like to know what the heck is going on there. Needless to say I left and went to the Dairy Queen for fast and curtious service. Sonic has major problems.
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There was only 3 other cars at sonic, got me food, checked the order, it was wrong, had to wait for them to answer the speaker, waited for them to correct the order all awhile my food other part of my order was getting old. Explain to car hop that now I get to get cold food and she told me I should have eaten at home!! Could not believe she said that!! Poor customer service!!!
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Ordered 2 drinks online and showed up 5 minutes later to pick up. We waited 10 minutes to get our drinks. The screen said after 5 minutes that they were being delivered. We had to push the button to get them. No they weren't busy. There were 3 cars there.
Google
Waited for over 30 min for a small order of mozzarella sticks and a drink. Nobody ever responded when we pushed the button to check on the order. We had already paid, but decided to leave because nobody ever responded.
Google
Who runs this place? Anyone? I have to come here often for work and they're the slowest. Usually if I go inside to get my orders they have it sitting on the counter waiting to be taken out. Somehow they always manage to go around my order. Now I'm here as a customer and I've waited 15 minutes for a single drink. PLEASE FIND NEW MANAGEMENT.
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I ordered 1 drink ON LINE and it took 25 minuets. A single drink. Online is supposed to be faster. Not hardly. At least in Garnett, online orders are PRIORITY.n
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