Buffalo Wild Wings

Things seem to be getting worse each time I come here. Ordered Lemon Pepper wings for take out and basically got plain traditional wings. Last time I got a Buffalo chicken wrap and it was dry and had no ranch or hot sauce. If you know how lemon pepper wings are supposed to take look a look at my photo and tell me if those look like they have any seasoning at all. I unfortunately don't have time to go get it corrected so I just get to eat plain wings.

My son and I went here before heading to a movie. Our order went through pretty fast.The restaurant wasn't very busy. It was disappointing that we didn't get our food at the same time. I had to wait 5 minutes after my son got his food. My son had a cheeseburger that was nothing special. I ordered a grilled chicken sandwich. Unfortunately, they didn't get my order right. A grilled chicken sandwich with lettuce and mayo. It came with cheese on it and hardly any mayo. Unfortunately, our waiter didn't come back to check on us for a long time. By the time he did, it would have been too late to do anything. The food would have been cold.

My 11 year old grandson wanted BBW for his birthday. I know you are a sports bar, that features wings. I can go to 100 places to get a beer and a wing or two. Your service was very poor. Ordered drinks, cheese curds, and fried pickles. while deciding food. Ordered food. Time goes by, 1/2 of drinks came. Time goes by, Shareables came. Time goes by, Salad and one side came. Time goes by, Drink reorder showed up. Time goes by, Finally 45 minutes to receive the rest of drinks. No silverware, another waitress got us some silverware, by throwing on the table. By then our waitress had advised of staffing shortage at bar area. The other 5 tables were drinking mostly beer. More time goes by, Then food came by manager who offered us 30% off which never happened. This looks to me like a cross training and work ethic expectation problem which means a management problem. The food is not great to begin with, it's a beer bar, I know better. I will never go back. I would actually give you negative 5 stars on service if I could.

Did an online order went to pick it up at the tome it was supposed to be done and they were behind. There were people waiting to pick up orders also that were waiting for 30 + minutes. Ending up going home and needed to come back 20 minutes later to pick it up almost an hour after the original pick up time. I understand that it can get busy but there were times that there was no one at the desk to ask about orders since they were in the kitchen.