Every time we order in the app and go to pick up and add cheese sauce they charge us and don’t put the lid on so it dumps all over everything and they’re miserable. Worst Wendy’s around.
Wendy’s in Oneida, visit was pretty much a cluster of unpleasant events. Walked in to order, no other customers were inside or in the drive through , waited for someone to bother to wait on us. Placed order and waited some more … then the Door Dash guy who walked in was given our take out order inst
Night shift needs to learn customer service. Girl at window gave wrong drinks, burgers were burnt and chili was absolutely disgusting. The managers should be embarrassed.
How about some honesty!! Lately these nighttime workers have fallen short with their tasks! Just now, fries weren’t even cooked all the way! Friday 4:30pm, no line… the past couple months have been awful for door dashers and customers alike! They sit in the window talking or stay in the back not to
Ordered lunch via the drive-through at the Oneida Wendy’s today and had a horrible experience with the cashier at the window. My receipt shows her name to be Bridget though I am not positive. When I pulled up to the window, she whipped open the window, didn’t look at me and demanded my amount due.
Not going there again. Ordered online at 9:30 pm to be picked up at 9:45 pm
Order paid for and everything. I was told they closed and threw everything away and cleaned up and to contact support for a possible refund. On a side note, During the day the orders are never ready on time and some of the
Service was very slow and my food was disappointing. Chicken on my sandwich was old and half burnt 🥵. They need to care about the customers more than that.
Food is always good. They didn't forget anything. They are just a tad on the slower side. But maybe they don't have enough people... idk
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